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Still in the process of setting this up with an accountant. I had quite a few questions that required the assistance of A2X's customer support team and the customer support team was incredibly helpful. Fast responses, answered my questions and provided plenty of resources that helped me to understand the app.
Synchonises our Shopify payments perfectly with Xero so well that I can't imagine what we would do without it. The mapping process is easy to implement and get exactly how you would like it to be.
One of my clients outgrew the standard link from Shopify to Xero because their sales volume was too great. After a lot of research, I decided on A2X. During the whole process, I had outstanding tech support from A2X team members to ensure everything was properly mapped. Now two months into use of the app, myself and my clients are so pleased we made the switch as it has ended up saving my client a fair bit of money in my billable time!
I use this app to bring my transactions into XERO and it works perfectly. I moved from BOLD apps XERO integrator to A2X and A2X is a decent upgrade in my opinion.
Highly Recommend using A2X, this 3rd party application has help me save so much time! They help sync my shopify, stripe, and paypal payouts daily.
This is an amazing tool that saves you time. The more I learn, the more thankful I am for A2X and the support team that won't stop until I get the help I need.
As an accountant and E-commerce business owner, I've been looking for ways to streamline the data entry into Xero, and A2X has been very impressive. I used to manually adjust and import invoices and then spend a fair amount of time manually reconciling. After a bit of set up, mainly learning the software and being comfortable that it works and posts items as i would like (we group certain SKUs into 'tracking' codes in xero so we can have a split by product type on our reports), it is now a breeze to reconcile the daily payouts into our accounts. VAT is easily dealt with and reclaimed where appropriate, i've even added a second subscription to deal with the evil that is ebay managed payments!!! That in itself is worth the total subscription fee alone - and of course all ebay sales are automatically coded to 'Ebay sales' tracking code. We are looking to use it with our clients too, and it can account for marketplace sales such as Klarna/paypal and code them to a control account, assisting further with the reconciliation! Overall, the $19 per connection represents great value, and even if it saves you an hour or so, it should prove its value, especially as your business grows
I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend.
Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!
I have been manually recording each transaction in QBO from shopify for over a year. Until I hired this bookkeeping service company and they introduced me to A2X, everything just gets connected and saved me hours of my time.
I recently had the pleasure of working with Jessica Danford from the A2X support team, and I couldn't be more satisfied with the level of service I received.
From the get-go, Jessica was incredibly attentive and proactive in resolving the mapping issues I was facing. What stood out to me was her commitment to ensuring that my query was fully resolved. She didn't just provide a one-time solution; she followed up consistently to make sure everything was running smoothly on my end.
In instances where immediate attention was required, Jessica went above and beyond by scheduling emergency calls to address the issues. This level of dedication and customer service is rare and highly commendable.
I am extremely grateful for the support and assistance I've received from A2X, and especially from Jessica. Your team is doing an incredible job, and I couldn't recommend A2X more highly!
Thank you for making my experience so positive. Keep up the excellent work!
Wow! These are the kind of reviews that make all of us smile. Reading about your overall experience, and such a beautiful feedback for Jessica, who deserves all the praise and appreciation possible - we wish to thank you for sharing your kind words and supporting us.
The commitment you described is a value that we consistently nurture throughout A2X - it is the way all teams operate, and having it recognized through your words means a lot to us all.
We are very grateful for a chance to work with you, learn from eachother and smooth out any bumps that might appear on the road. We are in this together, and nothing can stop us if we stay that way :)