Reseñas (333)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de enero de 2024

I would highly recommend this app if you are using QB's with your Shopify shop. From the chats to the phone meetings, everyone we have worked with at A2X has been amazing. Using the A2X integration is going to be a life-saver as we grow our business. Very thankful to have found them.

Dead Threads Apparel
Estados Unidos
10 días usando la aplicación
A2X Software Limited respondió 17 de marzo de 2024

Thank you so much for your kind words! Our team is dedicated to providing top-notch service and support, so it's really great to know that you've had a positive experience working with us. We are as thankful that you have found us and we're looking forward to keep simplifying e-commerce accounting together for many years to come :)

27 de agosto de 2020

I needed an app that would help me to connect to Quickbooks online, and to Shopify on the backend. A2X really helped me and was instrumental in tracking my various purchases and sales tax transfers over to Quickbooks. This is a great app--highly recommended!

Modern Soul Records
Estados Unidos
7 días usando la aplicación
3 de enero de 2024

Victoria Port onboarded me and she was awesome!

Dalkin and Co
Estados Unidos
7 días usando la aplicación
A2X Software Limited respondió 9 de enero de 2024

Hi, Dalkin and Co - thank you for the positive review! We're delighted to hear that you
had the pleasure of being onboarded by Victoria - she is amazing! We look forward to continuing to provide you with the best support possible :)

28 de noviembre de 2023

Really clever and simple system to use. Puts your mind at ease knowing that everything is accounted for correctly. The 2 members of staff I have dealt with, David (Sales) and Victoria (Vat specialist) have been superb. Victoria made everything so easy and is very helpful and kind. Would definitely recommend.

PRONET Abrasives
Reino Unido
6 días usando la aplicación
A2X Software Limited respondió 17 de diciembre de 2023

Thank you for your positive feedback about David and Victoria! We are delighted to know that you found our system to be intelligent and user-friendly, helping to ease your mind. That is why we created it in the first place :) Our aim is to continuously improve and provide best service possible, and we are most grateful for your support!

Fecha de modificación: 7 de enero de 2020

I was super excited to use this app as it was supposed to sync COGS and I can't find any QBO syncing apps that do that.

But really it does not. What it does, is it allows you to upload all of the costs for your products with a CSV file. So anytime you need to update a cost or add a new product, you have to update it A2X also. I'd rather just make a weekly or monthly COGS entry than deal with that.

On top of that, the template you're supposed to use links to the SKU. Well if you use the SKU as an address in your warehouse and not as a unique identifier than that does not help you.

*Update: I've got to up my rating to 5 stars just simply for the customer service. They're wanting to set up meetings with me to discuss how exactly they could develop the app to meet my needs. That's pretty awesome.

I did decide to go with another app and am already invested in using it. But, I will definitely keep A2X in mind for the future.

Earrings by Emma
Estados Unidos
4 días usando la aplicación
A2X Software Limited respondió 6 de enero de 2020

Hi Emma,

Thank you for leaving a review. Sorry to hear you have not found A2X helpful for Syncing COGS. Cost of Goods Sold is a feature in A2X that will calculate the total cost of the products you sell on Shopify for each settlement period and send the transaction to your accounting system so that you can correctly record the changes in inventory and cost of sales. This will give you an accurate view of your gross profitability and margins directly in your financial reports. COGS is only one of many features that A2X can offer you. A2X will ensure you bring in all the Sales and Fees, that will reconcile to the amount paid to you. I would be more than happy to get on a call with you to better understand the problem you are having with the COGS feature and to discuss how A2X can accurately automate your Shopify accounting.

17 de enero de 2024

So long as the features do what you want them to do, the most important aspect of a piece of software like this is the customer support, and A2X really impressed me with their service. Getting financial data all hooked up properly isn't a straightforward thing, even with really good software and plenty of experience.

Elspeth especially was an absolute breeze to work with, super responsive, knowledgable, and made me feel like she genuinely wanted to help. When we hit a complicated snag, she even suggested we hop on a call so I could screen share and try to fix it together—which we did!

I tried a competing integration before this, and even though they had a few features I liked that A2X didn't have, their support was slow and not particularly helpful.

So far, the software is working well, and I'm confident that if anything goes awry, I'll get the support I need. Highly recommended.

Low Carb Food Co
Reino Unido
3 días usando la aplicación
A2X Software Limited respondió 31 de enero de 2024

We couldn't agree more that customer support is a vital aspect of any software, especially when it comes to getting financial data all hooked up properly.

We understand that it can be a complex process, even with top-notch software and experience under your belt. That's why we're thrilled to hear that Elspeth provided you with exceptional assistance. She is truly a gem, and she always goes above and beyond to assist customers.

Thank you once again for your kind words. We appreciate your trust in A2X, and we look forward to continuing to meet and exceed your expectations.

11 de mayo de 2020

This is a must have not a nice to have application. It makes bookkeeping so much simpler. Using a2x with xero is the only way to go to keep your accounting in order. highly recommend it.

Coveted Gift
Estados Unidos
3 días usando la aplicación
26 de mayo de 2020

Very easy to use and has saved me a lot of time with reconciliations, no errors or discrepancies, very happy :)

Cactus Outdoor
Nueva Zelanda
Alrededor de 22 horas usando la aplicación
14 de diciembre de 2021

Super easy integration and set up across multiple channels - hopefully performance continues in the same nature.

Bearhug
Reino Unido
Alrededor de 22 horas usando la aplicación
7 de abril de 2022

I've used A2X with another bookkeeping client to record all the details related to sales deposits with much success. Now I've just added a new client. It was so easy to get the connections between A2X, Shopify and QBO set up. In less than 2 hours, the set-up was complete, the transactions for 3 months' deposits were entered in QBO, and I had completed the Sales tax records - which anyone who sells across Canada knows can be tricky - but no problem at all with this set-up. A real-time saver!!!!

The Whimsical Crispie Co.
Canadá
Alrededor de 9 horas usando la aplicación
A2X Software Limited respondió 29 de mayo de 2022

Wow! This is amazing - thank you for taking the time for this review and for putting it all in hours.

It means a lot for all of us to see it in numbers - as numbers are what we love - especially when they reconcile :)

As you mentioned, anyone selling across Canada is aware of all complexities, and we are always eager to learn more and see how A2X can make it all as automated as possible while maintaining accuracy.

Thank you for your trust and for helping us grow - we wish to do the same and you can always count on our support team to help you grow your client base while becoming an A2X expert along the way :)