Calificación general
5
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de enero de 2024

The CS team at A2X are great. Contact them in the evenings, at weekends, whenever I can make time to get my accounts done; they're always there to assist. The app is good, too. Set and forget for the most part. I only ever need to get in touch when there is some extra magic I want to have, or when I'm not sure of something. Thanks!

Gardening Gifts Co.
Reino Unido
Alrededor de 1 mes usando la aplicación
A2X Software Limited respondió 9 de enero de 2024

Thank you for taking the time to write such a thoughtful review! We are so glad to hear your positive experience with the app and our support team. We're grateful for your support and will be here for questions and the occasional magic!

25 de enero de 2024

Just getting started with A2X, but I've been super impressed with their customer support team! Set-up was a breeze and Victoria was very knowledgeable and helpful!

Sami Jewels
Estados Unidos
10 días usando la aplicación
A2X Software Limited respondió 17 de marzo de 2024

Thank you for the amazing review, Sami! 🌟

We're thrilled to hear that you found our customer support team helpful and knowledgeable. Victoria is indeed a rockstar!

We're here to make your A2X journey smooth sailing all the way. If you have any questions or need further assistance, feel free to reach out. Happy accounting!

30 de noviembre de 2023

A2X is an indispensable tool if you have high volume of online sales, I couldn't go back to processing the settlements in excel. The cost feature has been very helpful too. The data is reliable and it's processed in a timely manner. Their support team is very responsive, and most issues are resolved the same day. I highly recommend this service for the software and the support.

SleepOnLatex.com
Estados Unidos
Más de 4 años usando la aplicación
A2X Software Limited respondió 17 de diciembre de 2023

Thank you so much for taking the time to leave such a positive review of our product! We truly appreciate your feedback and are delighted to hear that our tool has been instrumental in streamlining your online sales process.

We absolutely understand the challenges of processing settlements in Excel and the time-consuming nature of it. Therefore, we designed A2X to offer a seamless and efficient solution, enabling you to focus on other aspects of your business. We place highest importance on providing accurate and reliable data to ensure your financial records are always up to date.

Your feedback means the world to us! We strive to deliver not only top-notch software but also exceptional support. It's lovely to know that we're hitting the mark on both fronts.

We are grateful to have you as a valued customer, and we look forward to continuing to meet and exceed your expectations.

21 de febrero de 2024

Great system and great support

Tension Co
Australia
2 meses usando la aplicación
A2X Software Limited respondió 17 de marzo de 2024

And - great customer! :) Thank you so much for your review! We couldn't do what we do without your trust and support. We're grateful to have you as part of the A2X community.

19 de marzo de 2024

great experience with onboarding. Victoria was amazing!

MidtownUmbrellas.com
Canadá
7 días usando la aplicación
A2X Software Limited respondió 7 de abril de 2024

Thank you! We're really pleased to hear that you had a great experiencing with onboarding. And we agree, Victoria is amazing!

8 de diciembre de 2023

A2X is genius and the team members are very supportive. While I investigating the difference in clearing account, I also found some misallocated bank transactions that happened from last financial, feel so good that I can solve them right away with our tax accounts. While I having questions, the support team can always support me with the very useful information and clues.

iScoot Australia
Australia
5 meses usando la aplicación
A2X Software Limited respondió 17 de diciembre de 2023

Thank you so much for your genius review! We are thrilled to hear that you find our A2X product to be a game-changer and that our team members have been supportive throughout your journey.

We take great pride in our support team, and we're delighted to know that they have been able to assist you with valuable information and clues whenever you have had questions. Providing excellent customer support is a top priority for us, and we're glad that we have been able to meet your expectations.

Thank you once again for your kind words. It means a lot to us to receive positive feedback from satisfied customers like you. If you ever need any further assistance or have more questions, please don't hesitate to reach out. We're here to support you every step of the way.

27 de noviembre de 2023

Good day.....I absolutely highly recommend A2X!! For any accountant that manages ecommerce ERPs using all sales channels, this is a must have!!! And their customer service is Top Notch. Great Company, Great Support, Great Service!!!!!

Okayplayer Shop
Estados Unidos
Más de 1 año usando la aplicación
A2X Software Limited respondió 17 de diciembre de 2023

We appreciate your positive feedback! It makes us happy to know that you have had a great experience with our customer service and that you highly recommend A2X. Our goal is to always deliver the best service and we are delighted to hear that you are satisfied with our efforts.

21 de noviembre de 2023

The A2X product works very well and bridges the gap between our large volume of Shopify transactions and QBO. The set up is complicated but the team of A2X experts has been with us all the way - and each time the person assisting us is actually an expert who can answer all of our questions. As our number of payment gateways and volume increases, A2X has been a life saver. Shout out to Manuela who went down every rabbit hole with us and showed us how everything works under the surface - she's great!

Amigo Provisions Company
Estados Unidos
6 meses usando la aplicación
A2X Software Limited respondió 17 de diciembre de 2023

Thank you for your positive review! We are so glad to hear that our product works well for you and that our team of experts has been able to provide you with the support you need. We are especially grateful for your kind words about Manuela and her expertise. A2X's advanced functionality and control was designed for businesses that are scaling or planning to scale, and we are continuously improving our product, which would not be possible without your kind support and feedback. Thank you!

8 de diciembre de 2023

I own a company that needed some very complicated VAT mapping features. Victoria from A2X has been amazing helping me achieve this. i have nothing but thanks and praise for the level of help Victoria has provided.
Thank you!

OFFseason
Reino Unido
25 días usando la aplicación
A2X Software Limited respondió 17 de diciembre de 2023

Thank you for taking the time to share your experience with A2X.

Your kind words and appreciation for Victoria's assistance mean the world to us. She is an invaluable member of our team, and her commitment to delivering exceptional assistance is second to none.

At A2X, we constantly strive to deliver high-quality solutions that help businesses like yours tackle complex challenges. Your review fuels our passion to keep pushing boundaries and finding innovative ways to exceed your expectations.

Thank you for choosing A2X, and we look forward to being of further service to you in the future.

7 de noviembre de 2023

We have used A2X for over two years now and cannot fault their service. The App is very simple to use and configure. The time savings are incredible. We have been very lucky to deal with Victoria from day one who has always supported us, ensured the app is running correctly and been able to resolve quickly and efficiently any of our queries. The support chat is also great, there is always a speedy and helpful response from the team. Would highly recommend A2X.

SistersandSeekers
Reino Unido
Más de 2 años usando la aplicación
A2X Software Limited respondió 17 de diciembre de 2023

Thank you for your kind words and for taking the time to share your experience with us. We are so glad to hear that you have been using A2X for over two years and that you have had such a positive experience. We are also delighted to hear that you have had the pleasure of working with Victoria, and our support team in general, and got the support and assistance you need. We look forward to continuing to provide you with the best service possible!