Avis (281)

Note globale
5
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 juin 2024

Response from customer service was almost instant, and the problem I had was sorted out very quickly and efficiently. Even the follow-up email was right on the money!

Muse Art Gallery
Nouvelle-Zélande
Environ 3 ans d’utilisation de l’application
19 juin 2024

I recently had the need to utilise the one-on-one live service with a A2X consultant. I had a 30 minute call with personalised service to correct some in-house errors in the taxes and mapping. Will was extremely helpful & suggested some better avenues to track our payouts and reconciliation options. I really appreciated the intense attention to ensuring that our accounts are now on track & his cheerful professionalism. This is a very good platform with personalised professional assistance. I would definitely recommend this app!

Sanuk Australia
Australie
Plus de 2 ans d’utilisation de l’application
10 mai 2024

Very impressed with how personalized the customer service is! I had some account issues and I was able to schedule a one-on-one session with tech support to fix everything live. I really appreciate how on top of things they are! Elspeth and Jessica are the best!

Cooking Gift Set Co.
États-Unis
Presque 4 ans d’utilisation de l’application
16 juin 2024

I needed some clarification and Ling was great in helping me fix a problem. Thanks Ling.

Reid Cycles
Australie
Environ un an d’utilisation de l’application
15 mai 2024

We love working with the team at A2X. They have made it much easier to pull reports from the different platforms and organize our bookkeeping. We are so glad we found them when we did and recommend them to others!

Home and Country USA
États-Unis
Plus d'un an d’utilisation de l’application
26 avril 2024

Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.

Faithfull the Brand
Australie
Environ 2 ans d’utilisation de l’application
16 mai 2024

Never worked with this platform before and it took me a while to understand how it works. Now I love how A2X integrates with my client's Shopify account. It really does help to show the whole picture and track money (fees, discounts, disputes, etc.)Saves time which is the main reason I started using A2X.

Customer service is GREAT!! Loved working with Nicole Gostomski. She was very knowledgeable Took her time to explain everything and was really patient when I asked the same questions twice.

YUCCA
États-Unis
9 mois d’utilisation de l’application
26 mars 2024

I have nothing but praise for the customer service at A2X. Over the years I have dealt with many of their team - Elspeth, Nicole, Jessica just to name a few - their support and expertise is excellent.
The app itself works extremely well and updates are always occurring to make it work even more efficiently!

Freddy USA
États-Unis
Plus de 4 ans d’utilisation de l’application
15 avril 2024

Helpful support staff and useful information and transferring from Shopify to QBO, if you use both systems. Makes the accounts easier to handle.

IronSupports
États-Unis
Plus d'un an d’utilisation de l’application
3 juin 2024

Great integration and AWESOME customer support - super quick to respond anytime I have questions!

Cette
États-Unis
4 mois d’utilisation de l’application