A2X Sync for QuickBooks & Xero

Had a great customer service from Andrea. She was a huge help. Good job! Keep it up.

A2X has excellent customer support. Andrea helped guide me through the process of adding another account to my subscription. Thank you!

We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.

This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly

We use this with Xero and some other sales channels to make sure data going into accounts is accurate. I’m not so involved with the details but the accounts are happy so overall happy with a product that does what it says on the tin. Support is also great when needed.

Honestly it was so hard for us to change over to Shopify from an accounting perspective. We were very lucky to have the opportunity to install A2X and meet the lovely Nicole who has helped us navigate the set up. Now it actually takes me less time to use A2X than it did with our previous system. We are so grateful!

Seriously Kim was the most amazing amazing support person via chat today. She literally spent almost 2 hours with me helping me ensure my transactions were set up correctly, she helped me set up new categories in my QB so everything synced up perfectly. Can not say enough positives about her. If the rest of the company is like her, they are in great shape!!!

Thanks again!!
Jonathan

A2X has completely transformed the way I handle my e-commerce accounting. This app effortlessly pulls data from Shopify and Amazon, automatically categorizing and matching transactions to the correct Xero accounts. It's like having a dedicated accountant working 24/7.

I can't speak highly enough about the incredible customer service I received from Aidan and the A2X team today! I had an issue, and they were not only quick to ease my mind but also resolved the problem promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stand out. Thank you, Aidan and the team, for turning a stressful situation into a smooth experience. Highly recommend!

I have been using A2X for the past few years, I like that is an automatic solution to the annoying manual accounting of shopify transactions. Do be careful if you are loop - shopify; they don't necessarily speak the proper accounting language to each other which can cause differences in your accounting (specifically in pending payments) and how A2X records them; without an accountant/bookkeeper that understands the back end of Shopify/loop you're screwed. I will be honest I have been disappointed by MOST of A2X's support people - I have been trying to figure out my loop-shopify woes for a while, and most support people gave me run around, solutions that weren't the right solutions etc. FINALLY I got a rep that actually knew what she was talking about, she knew the shopify-loop woes and was finally able to help me properly work through them... So if it wasn't for Manuela Abrams, I likely would still be pulling my hair out with my 'outage' in pending payments. Also -- if you need help and you feel like the normal support people suck -- try to request Manuela Abrams - she knows her stuff (and her accounting principles!). So this review is more for Manuela 10/10 -- a2x pre-manuela 4/10 -- a2x after Manuela 8/10. Manuela deserves a raise and a promotion! (but please let her help me going forward lol).