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I've used A2X with another bookkeeping client to record all the details related to sales deposits with much success. Now I've just added a new client. It was so easy to get the connections between A2X, Shopify and QBO set up. In less than 2 hours, the set-up was complete, the transactions for 3 months' deposits were entered in QBO, and I had completed the Sales tax records - which anyone who sells across Canada knows can be tricky - but no problem at all with this set-up. A real-time saver!!!!
Wow! This is amazing - thank you for taking the time for this review and for putting it all in hours.
It means a lot for all of us to see it in numbers - as numbers are what we love - especially when they reconcile :)
As you mentioned, anyone selling across Canada is aware of all complexities, and we are always eager to learn more and see how A2X can make it all as automated as possible while maintaining accuracy.
Thank you for your trust and for helping us grow - we wish to do the same and you can always count on our support team to help you grow your client base while becoming an A2X expert along the way :)
This is the best thing I have found to use with shopify, it is very easy to learn, I am adding my 2nd client now. at least 20 more to go.
Wish I had found this 2 -3 years ago
No looking back
Their 30-day free trial on all of their plans is inaccurate. You actually only get is 3 payouts history. There isn't a real free trial, where you can test their plans, which is quite misleading.
Hi William - Katie from A2X here 👋
Thank you so much for taking the time to share your feedback and we truly apologize for any confusion around our trial experience.
Our trial is unlimited in time, meaning you can explore A2X for as long as you like. However, during that period, you’ll have access to your most recent 3 settlements so you can see how A2X works with your ecommerce data.
We understand how this may not have been clear and we’ll work on improving our communication. Your feedback helps us identify where we can do better.
We are happy to offer you a free month of A2X and a personalized onboarding session with one of our specialists.
We've reached out directly in your last chat with our support team to kick off the process and help simplify your ecommerce accounting 😊
Thank you,
Katie
The best customer service support I have ever experienced!
Wow - thank you for your review! We are so happy to hear A2X has been your best experience with customer support, ever! Our support team appreciates your feedback and we look forward to working with you again, whenever you need us :-)
John was great with onboarding!
Its a great way to keep on top of all things financial, takes just a few minutes and it's done. A2X has worked well for me on my other eCom platforms so it seemed like a natural addition to Shopify.
Update: GREAT SUPPORT!! We had a brief hiccup with our Shopify connection and after reconnecting were missing a payout. John jumped on and helped in no time! We were back up and running without even breaking a sweat. Thanks John!!
As a small business owner trying to do my own books, A2X has absolutely made my life easier! Sure there's a learning curve, and sure there are some things that require a bit of finessing, but overall, this app works exactly as it should. Anyone operating a business should expect to do some learning on their own in order to utilize an app like this. But the shining star of this app is their support! Huge shoutout to Nicole for CRUSHING IT today and solving two problems in one shot!! I have gotten quick, effective support each time I've needed it (which was only twice!). Highly recommend this for any Shopify seller.
Thanks so much for taking the time to share your experience with A2X!
As a small business owner navigating the world of bookkeeping, we understand the importance of simplicity and efficiency. We're thrilled to hear that A2X has been a life-saver for you!
Learning curves and finessing are all part of the process, but we're glad to hear that our app is delivering on its promise. Our top priority is providing stellar support, and we're so proud of Nicole for going above and beyond to solve your problems swiftly.
Thanks for the shoutout and your recommendation to other Shopify sellers. We'll continue to work hard to make your experience with A2X as smooth as possible. Cheers to easier bookkeeping days ahead!
So far so good!
The app is the perfect solution for integrating financial data between Shopify to Xero. Once set up the data transferred makes reconciling daily invoices from Shopify seemless. Support is amongst the best. I use the chat facility when needed and the response and assistance has always been second to none.
Thank you for leaving a review for us here! If you will ever need any assistance with A2X or have any feedback for us, please don't hesitate to reach out. Happy accounting!
Works really well, saves me a lot of time, and the customer support is very responsive.
Great app for us to use with Shopify and Xero, and amazing customer service, too.
In the process of building out our accounting workflow, we ran into some issues before even subscribing. We reached out hoping someone would help or look at alternatives. The response was quick and concise. Lovely service.
Brilliant app, saves me creating lots of sales invoice in sage. Received brilliant fast support from Lana today. Thank you Lana. Thank you A2X.
Thank you for the glowing review, Smell Away Ltd! We love that A2X saves you time. We also love to hear about your brilliant experience with Lana - she is amazing! We're here to assist with any more questions you may have :-)
A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.
Thank you for sharing your excellent experience, Comfort Home! Will is a brilliant team member and we’re happy to hear he helped solve your ecommerce issues. Cheers to easy and automated accounting!
A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary.
In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else.
I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far.
Great Product + Great Team = Best in Class Solution.
Thanks A2X & Team!
Wow - thank you for this top-notch review! A2X + Aura Essentials = Perfect Combination! We are so happy to hear this has been your best experience with customer support, ever! Our support team appreciates your feedback and we look forward to working with you again, whenever you need us :-)
Does what it is meant to do with a clean and easy interface. Customer support, when I've had to ask some questions, is responsive and excellent.
Thank you so much for taking the time to share your positive experience. We appreciate your kind words and it motivates us to keep providing exceptional service to all our amazing customers, just like you!
Great system and great support
And - great customer! :) Thank you so much for your review! We couldn't do what we do without your trust and support. We're grateful to have you as part of the A2X community.
I own a company that needed some very complicated VAT mapping features. Victoria from A2X has been amazing helping me achieve this. i have nothing but thanks and praise for the level of help Victoria has provided.
Thank you!
Thank you for taking the time to share your experience with A2X.
Your kind words and appreciation for Victoria's assistance mean the world to us. She is an invaluable member of our team, and her commitment to delivering exceptional assistance is second to none.
At A2X, we constantly strive to deliver high-quality solutions that help businesses like yours tackle complex challenges. Your review fuels our passion to keep pushing boundaries and finding innovative ways to exceed your expectations.
Thank you for choosing A2X, and we look forward to being of further service to you in the future.
A2X support team are so helpful. They have provided new functions/enhancements for me many times. Response times are very good. All the data that is available is sent to Xero. The only gripes re data are when Amazon or Shopify don't provide decent data, so it is not something that A2X could do anything about. I will continue to use them and recommend them for feeds to Xero.
We absolutely love working with you! The way our software expands, and the way the expertise of our support team enhances is through working closely with customers like you. We learn a lot from each integration and onboarding, and your feedback or requests for enhancements makes it possible to us to tailor our software and make it better.
Our biggest passion is sharing all that knowledge with anyone who wants to learn, and gather new insights and expertise from anyone who wants to share :)
Thank you for trusting us and supporting us so kindly!
A2X team has been really helpful in setting up the accounts and automation for our store, with special tribute to Ms. Jessica Danford. Very nice person and helpful in solving technical issues.
Thanks so much for leaving this review for us. Jessica is indeed a wonderful person and an amazing expert and we absolutely love her! We appreciate your support and we are just a click away whenever you need any assistance :)
Great product, once setup it saves so much time/makes life a lot easier! Customer support is amazing..easy 5 STARS!!
Thank you for your review. We love hearing of 5-star experiences and we're super happy to hear our Customer Support team has been amazing. Thanks again, we greatly appreciate feedback like this :)
We recently moved from Sage Clod to Xero accounting. We experienced some initial issues with the reconciliation of funds from our Shopify site, but after a 15 minute phone call with Victoria the issue was quickly resolved.
Thank you so much for your review. We're happy to hear that your issue was resolved quickly with one of our superstars, Victoria! We always aim to provide a gold standard service with helpful, available support. We'll be here to assist when you need us!
I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.
Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.
I have been very impressed with A2X software and it integrates very well with Xero and saves a lot of accounting time. I received fantastic A2X support as I learnt how A2X operates and to get it configured correctly with Xero. The support included a 30 minute shared screen session which was very productive.
We think you are fantastic :)
And we appreciate you taking the time for such a wonderful review.
Our support team will always be there for you, and we are all in this together - to assist, clarify, show how it works, and share experiences.
Thank you for choosing A2X!
We use A2X to import into xero and it is a lifesaver. A2X works perfectly, and saves us a ton of time when it comes to our bookkeeping.
Thank you for openly supporting us here. It means a lot and we appreciate you a lot!
Everyone in A2X is driven by the intention to make it easier, more automated, and time-saving. We want to give all of us our lives back and still have accurate books :)
Thank you for choosing A2X!
And please reach out to our support team any time, if there will be anything we can assist you with. We are always there, even in the middle of your night :)
This app connects my sales data with my accounting platform (Xero), it codes all my transitions automatically saving me hours every week!
I needed software to communicate my earnings from Shopify to Quickbooks and A2X does that seamlessly. An accountant recommended A2X, and I haven't had any issues with it.
I recommend this app for anyone who wants to automate their accounting workflows. I use A2X for both my Amazon and Shopify transactions. It's been running in the background for over a year now without any issues.
Makes accounting for our Amazon & Shopify sales so much easier. Also I had some issues with the mapping but the online assistance was excellent and A2X also arranged a free 1-2-1 training course to help show me how to sort the mapping. Highly recommended to any company with online sales to take the stress out!
Great integration with Shopify and Xero. Made things simple for me and my accountants. For a micro-business it's a little expensive, but worth it for the time saved.
A2X saved me countless hours by automating all my sales and expenses into Xero, would definitely recommend
I love how this app syncs Shopify to Xero.. once you go through setup it is totally a time saver and worth it!
A good app for shopify integration with Xero. It does require some management but saves time in the long run.
Setting up my account was simple and easily simplified my weekly accounting tasks. Setting a couple rules in a2x + xero means that all my orders (1-time & subscription) and refunds for Shopify stores are automatically tracked and logged for my biz's book keeping appropriately. Honestly perplexed how this isn't native to Xero's offering.
I decided to use A2X to connect Shopify to our accounting software. The customer service support is amazing, there is someone always on hand to promptly assist and now everything is set up, almost everything is now done for us. Great time saving from A2X!
Out of all the apps to connect to quickbooks, This was the best and easiest to use. Great interface and great support.
Great tax software for online sellers, we use it to get all our sales into Xero automatically saving us so much time and extra money.
We would recommend for UK VAT registered businesses.
Takes a bit if time to setup but once you have inputted all your tax settings it is worth it. Our Xero accounts are now always up to date and ready to reconcile daily.
The A2X software is easy to use and helps me and my bookkeeper keep my Amazon and Shopify records in order. Works flawlessly with Quickbooks. It definitely helps save many hours of manual input. Highly recommend it to anyone.
Such a good app - been using it for the past few months and it saves me an unbelievable amount of time and energy. All it takes is a few clicks to take care of everything on the accounting side. Probably the best subscription service I use in terms of value for money.
My bookkeeper recommended this app to use in conjunction with my QuickBooks account and we have both been very pleased with how easy it is to keep track of recordkeeping for my website. It literally does the work for me! I couldn't be happier!
I am the controller for a Shopify business. A2X provides summaries matching perfectly to Shopify sales before it gets booked in QuickBooks online. I also have various collections I have to track separately in QBO and through A2X it automatically sets the classes I have setup in QBO. Also, A2X customer service is outstanding.
A2X integrates seamlessly with Amazon and Shopify and connects up perfectly with Xero. You can easily switch between accounts in the A2X dashboard which also clearly presents the categories - Settlements, Accounts & Taxes, Inventory and Costs in a much more easy to digest manner than Amazon certainly does. It does take some time to set up and particularly attention is needed to configure the appropriate tax rates for each transaction type. A2X has saved us a lot time when it comes to book-keeping which my accountant has appreciated.
Sulde Global Inc. uses A2X to plug into Amazon and Shopify to import data into Xero. It is great automated tool to make Accounting efficient and easy. Highly Recommended!
Great app, it is really really helpful for integration of my Shopify store. I would highly recommend it.
Love this app and the smooth automation to bring Shopify transactions into QuickBooks. Support is fantastic too as we had a number of unique configuration issues which A2X promptly addressed and resolved for us. Highly recommend.
Having spent years having to manually input invoices (there are literally thousands a month) from Amazon, Ebay, shopify etc. i discovered A2X and i have never looked back!
Sure the set up is a little long winded when you have various channels, but its time very well spent. We now rarely look at invoices from channels and see a daily input of info to QB. Seriously, don't doubt your thought process, this is just what you need!
Works really good with our Shopify store. Significantly simplify the bookkeeping and MTD compliance. Definitely will use it with all our other sales channels. Recommended!
This app ruined my full database, nobody on the chat could look into what the issue is, their software created several fake quickbooks accounts when we switched from trial mode, as the chat person and solution was useless, I booked a meeting this morning. I advised that I already have all the transactions in my accounts but they advised to do the payouts together which duplicated 5 months transactions, so all my P&L and Balance sheet is mucked up, and they advised me to delete them if it is a problem!!!!! I am talking about a week worths of work, financial damage as now I cant do my VAT return and will get a fine I guess if I don't spend EVERY MINUTE of my life with deleting their transactions myself!!! And they sent me a manual how to delete them, this company should get a fine and not be here!!!!
Hi,
Thank you for your review.
We are very sorry to hear about your unpleasant experience with our product and support team. We take all complaints and feedback very seriously, as they will give us the chance to improve and serve our customers better in the future.
We do stand behind our customers and our product 100%. This means that, if we did not meet our customer's expectations, then we wish to work closely to rectify that and make sure you feel confident with our product and our support.
We can absolutely understand how frustrating this must have been for you, and we wish to learn from it.
We would like to offer you 6 months of free subscription with A2X, which would include premium support, one-on-one onboarding calls to work on your account/s together and resolve any issues you had, as well as priority e-mail/call support.
Please let us know if you would be willing to give us a second chance and our apologies once again for your unpleasant experience.
Kind regards,
A2X CS Team
I used this app to seamlessly integrate shopify, paypal, stripe, and all the various platforms we receive orders. This app has greatly improved my accountants ability to do her job and saved me a lot of money on additional bookkeeping/accountant expenses.
This app works perfectly with Shopify and Xero to sync over sales. It saves me loads of time and prevents mistakes.
This app is saving us a ton of time and headache by auto syncing and reconciling everything. I love this app!
Excellent app that has simplified all the data exporting from Shopify to Xero. It's fully automated so that I havent needed to do anything once it was set up, so it just imports all the relevant information to Xero automatically. It emails me to tell me what it's imported. Its been the perfect solution to allow me to focus on my store management & development without worrying about the accounting.
I am so thankful that I chose A2X as the tool to use to records Shopify sales for my clients as it tracks lots of detail in the appropriate accounts in QBO. Not only is the software so easy to use saving tons of time, but the staff is also incredibly helpful if you ever do need their help with anything.
Such a helpful app, helps keep everything where it should be and is accurate and easy to use! Saves time as well.
I love A2X because it makes reconciling transactions as easy as possible saving so much time and headache. For anyone in e-commerce, this is a must use app and you can not go without it.
I use this for my eCommerce sellers and it works great and save me lot of effort and time and always got the correct figures and within no time.
As an accountant who takes charge in catching up the client's books, A2X is simply the best solution for me. It is very easy to get the account signed up and on-boarded. Connect the marketplace, QBO/Xero, and configure the accounts, and start the history fetch and it works wonders. And if you are still feeling a bit lost, there is always the approachable support who have been always super nice and supportive. I have learned a lot about Ecommerce Accounting through A2X and their amazing support team.
This app is mission-critical. I use it to generate .iif files to import into QB Desktop for Mac - it's one of the few services that doesn't force you to use QB Online and I really appreciate that! The account mapping takes some patience, but it's well worth the time. We don't use the COGS functionality, but I think that could be helpful for many businesses. Support has been stellar.
this app has been a life saver for getting my accounting up to date and where it needs to be going forward. Their support is also fantastic and helped solve any issues quickly.
