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I have been looking for an app to integrate my Shopify to QBO and have accurate, organized books. A2X does just that. I was nervous about the mapping and initial set-up, because I have used other apps that have caused major problems, but this was mostly straight forward to implement and everything looks good in my reports. Their customer service team helped walk me through setting up the paypal and shop pay gateways. They are fast to respond and helpful. Happy I made the decision to work with A2X.
Thank you for the kind words! We're so thrilled to hear that A2X has been a game-changer for you in integrating your Shopify to QBO and keeping those books neat and tidy. We totally get the stress around mapping and set-up, so we're stoked to know it was smooth sailing for you.
Our team at A2X is dedicated to making sure our customers receive the best assistance possible and we are glad to hear you received the support you deserve.
We're super happy to have you on board with us at A2X and we can't wait to keep impressing you with our top-notch service and software. If you ever need anything, just give us a shout!
I recently had the pleasure of working with Nicole from A2X during our integration of their accounting software with our Shopify app for Xero. From the outset, Nicole was nothing short of legendary. Her expertise and patience made the entire process seamless and straightforward.
Nicole's deep understanding of both A2X and Xero, combined with her readiness to tackle any challenges that came our way, ensured that our integration was not only successful but also optimized to benefit our business operations. Her suggestions were spot-on, enabling us to leverage the full potential of our accounting tools efficiently.
Moreover, Nicole's customer service was fantastic. She was always ready with quick responses and helpful insights, ensuring that we felt supported throughout our journey. It's rare to encounter someone so committed and capable.
If you're looking to integrate A2X with Shopify and Xero, I can't recommend Nicole enough. Her professional expertise and exceptional service truly make a difference. Cheers to Nicole for making our experience epic!
What an epic experience! Nicole is indeed one of our legendary team members and we’re so happy to hear that she provided such exceptional support! Cheers to seamless, straightforward, and optimized ecommerce accounting!
I just start working for my company and this is my first time using A2X.
I am very impressed with the way how is set up.
and the support staff are wonderful. they will reply to you after few minus and they show you how to do it or fix the problem in an easy way to understand.
Thank you for sharing your positive feedback! Our support team is committed to providing a gold standard customer experience and we’re happy to hear we’ve exceeded your expectations! Happy ecommerce accounting :-)
I always receive prompt and efficient service from the support at A2X, and couldn't run my business without this software.
We couldn't be happier to know that our software is helping you take care of business. Your success is our success, and we're dedicated to providing top-notch service to ensure that you can focus on what you do best – running your business!
Thank you for your continuous support and feedback. And, if you need any assistance in future, we've got your back!
A2X Support responds quickly!
Thank you for your review, Rachel! That's music to our ears! We're delighted to hear that our response time hit all the right notes for you :) Don't hesitate to reach out anytime, we're here to help.
Does what it is meant to do with a clean and easy interface. Customer support, when I've had to ask some questions, is responsive and excellent.
Thank you so much for taking the time to share your positive experience. We appreciate your kind words and it motivates us to keep providing exceptional service to all our amazing customers, just like you!
Couldn't be happier as a shopify operator and my accounting firm is very pleased as Quickbooks Plus users. The only time we had an issue we contacted support and got a response right away. Ling Lee from A2X took great care of us and I'm confident in their team and this solution going forward.
SAMi - we’re happy A2X makes you happy! Ling is an amazing team member and we’re thrilled that she took great care of you! We appreciate your support and kind words :-)
Thank God I found A2X!
They have been amazing, Jessica in particular. There software does what it says it does on the Tin. I was using Amaka. Their Customer Service was poor to mediocre at best. When I looked further into their software it was not what it seemed. Links kept breaking, and it brought in transactions that it should not have. Reconciliation was a nightmare and there for VAT calculations was all wrong. You can't afford to muck this stuff up.
A2X held my hand through the entire onboarding process and more. I have Xero, Shopify and Amazon and also use PayPal as a payment gateway and sell all around the world so quite complicated really.
For the extra £20 per month I was super happy to have upgraded to the support service as it has proved invaluable.
I seriously could nt recommend them or Jessica enough.
Thank you for your most kind words, Michael! We're thrilled to hear that Jessica and our software have been a lifesaver for your e-commerce accounting needs.
We understand the importance of accuracy when it comes to your finances, especially with multiple platforms and global sales involved. We're glad we could step in and provide you with the support and reliability you deserve.
Our team is dedicated to making sure that your onboarding process is smooth sailing and that you have all the help you need along the way.
Your recommendation means the world to us and we look forward to continuing to exceed your expectations. If you ever need anything, don't hesitate to reach out - we're here to help. Cheers to accurate accounting and stress-free reconciliations!
I would highly recommend this app if you are using QB's with your Shopify shop. From the chats to the phone meetings, everyone we have worked with at A2X has been amazing. Using the A2X integration is going to be a life-saver as we grow our business. Very thankful to have found them.
Thank you so much for your kind words! Our team is dedicated to providing top-notch service and support, so it's really great to know that you've had a positive experience working with us. We are as thankful that you have found us and we're looking forward to keep simplifying e-commerce accounting together for many years to come :)
Great integration and AWESOME customer support - super quick to respond anytime I have questions!
Cette - thank you for the AWESOME review! We appreciate your support - we’ll be here when you need us :-)