Recenzje (327)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
13 marzec 2024

The app is great and has dramatically helped with complex ecommerce accounting. However, the real star of the show is the customer service provided by the team. Andrea and the team are absolutely fantastic! It's the best customer service I've received from a SaaS provider. They went above and beyond to help me with many issues I was confused about.

Gymwash
Wielka Brytania
25 dni korzystania z aplikacji
A2X Software Limited odpowiedział(a) 17 marzec 2024

Thank you so much for the glowing review! 💫

We're thrilled to hear that A2X has been a game-changer for your ecommerce accounting needs.

Andrea and the team are indeed the real superstars when it comes to customer service. We always strive to go above and beyond for our customers, and it's wonderful to see that effort reflected in your experience.

If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help in any way we can.

Cheers to smooth sailing with your accounting, and thanks again for choosing A2X!

30 czerwiec 2024

Ling was prompt and really efficient in dealing with my query

True Kit
Nowa Zelandia
Prawie 3 lata korzystania z aplikacji
A2X Software Limited odpowiedział(a) 8 lipiec 2024

Thank you for your kind words about your positive experience with Ling! Your satisfaction is our priority, and we aim to continue providing stellar service. We're here to help make your ecommerce accounting a breeze!

4 czerwiec 2024

A2x support team always helps me whenever there are problem with the payouts

prepaid.gift
Australia
Około miesiąca korzystania z aplikacji
A2X Software Limited odpowiedział(a) 3 lipiec 2024

Thank you for taking the time to share your feedback with us! Our support team is always happy to help solve any problems. We’ll be here when you need us :-)

17 kwiecień 2024

Jess is brilliant and has provided so much help over the last few weeks, always goes above and beyond!

Pangea Sculptures
Wielka Brytania
3 miesiące korzystania z aplikacji
A2X Software Limited odpowiedział(a) 28 czerwiec 2024

Thank you for taking the time to share your feedback with us! Jess is indeed a brilliant team member and we love to hear that she was able to help! We’ll be here when you need us :-)

29 luty 2024

We have loved our experience with A2X. Victoria Port walked us through the onboarding process and was so helpful. She answered all of our questions and make it clear on how we can contact her for any future questions.

JOJO's Chocolate
Stany Zjednoczone
3 dni korzystania z aplikacji
A2X Software Limited odpowiedział(a) 17 marzec 2024

Thank you so much for sharing your feedback with us.

We are thrilled to hear about your positive experience with A2X and Victoria Port. Our team works hard to provide top-notch service, and we are glad that Victoria was able to assist you through the onboarding process seamlessly.

If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We are here to support you every step of the way.

23 kwiecień 2024

The support setup team was great to work with. They made time to provide support, did so in a friendly manner and were very knowledgeable.

Milliways
Wielka Brytania
14 dni korzystania z aplikacji
A2X Software Limited odpowiedział(a) 28 czerwiec 2024

Milliways - thank you for the kind words! We appreciate your support and are always happy to help! If you ever need further assistance, please don’t hesitate to reach out :-)

2 maj 2024

I've used A2X for two years now, and in that time have set up 3 online stores (Shopify and Amazon). While the setup and mapping is mostly seamless, what's impressed me the most is the customer support. The support via the help chat is the best I've experienced. Very quick response time, knowledgeable team, I couldn't be more impressed.

Shibumi Wholesale
Stany Zjednoczone
1 dzień korzystania z aplikacji
A2X Software Limited odpowiedział(a) 3 lipiec 2024

We absolutely love this, Shibumi - thank you! Our support team is committed to providing a gold standard customer experience and we’re happy to hear they’re the best you’ve experienced! We appreciate your support. We’re here if you need us when you set up your next store :-)

27 luty 2024

Prompt and helpful customer support. Thanks!

Beantown Bedding
Stany Zjednoczone
Ponad rok korzystania z aplikacji
A2X Software Limited odpowiedział(a) 17 marzec 2024

Thanks so much for the review! We're thrilled to hear that you're happy with our system and support. If you ever need anything, just give us a shout - we're by your side.

18 czerwiec 2024

The best customer service support I have ever experienced!

ettitude
Stany Zjednoczone
14 dni korzystania z aplikacji
A2X Software Limited odpowiedział(a) 3 lipiec 2024

Wow - thank you for your review! We are so happy to hear A2X has been your best experience with customer support, ever! Our support team appreciates your feedback and we look forward to working with you again, whenever you need us :-)

21 luty 2024

Great system and great support

Tension Co
Australia
2 miesiące korzystania z aplikacji
A2X Software Limited odpowiedział(a) 17 marzec 2024

And - great customer! :) Thank you so much for your review! We couldn't do what we do without your trust and support. We're grateful to have you as part of the A2X community.