Avaliações (327)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
27 de janeiro de 2025

A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.

Eat Your Water
Austrália
Mais de 3 anos usando o app
22 de janeiro de 2025

Had a great customer service from Andrea. She was a huge help. Good job! Keep it up.

CNC
Estados Unidos
Mais de 2 anos usando o app
10 de dezembro de 2024

Great app for us to use with Shopify and Xero, and amazing customer service, too.

Emily and Fin
Reino Unido
Aproximadamente 3 anos usando o app
19 de dezembro de 2024

A2X has excellent customer support. Andrea helped guide me through the process of adding another account to my subscription. Thank you!

Pacific Paper Co.
Canadá
Mais de 2 anos usando o app
29 de janeiro de 2025

Agnes and Nora were extremely helpful and sorted my issue in no time. Great customer service.

EU ISOtunes
Reino Unido
Aproximadamente 1 ano usando o app
16 de dezembro de 2024

Nicole, Manuela, and Will have been incredible in helping us organize our A2X & QBO accounts! They have spent countless hours via zoom working through our questions and clarifications. Thank you team!

BucketGolf
Estados Unidos
Mais de 2 anos usando o app
27 de novembro de 2024

A2X has completely transformed the way I handle my e-commerce accounting. This app effortlessly pulls data from Shopify and Amazon, automatically categorizing and matching transactions to the correct Xero accounts. It's like having a dedicated accountant working 24/7.

New Forest Clothing
Reino Unido
Mais de 3 anos usando o app
12 de novembro de 2024

We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.

WorkwearHub
Austrália
Quase 4 anos usando o app
6 de novembro de 2024

I have been using A2X for the past few years, I like that is an automatic solution to the annoying manual accounting of shopify transactions. Do be careful if you are loop - shopify; they don't necessarily speak the proper accounting language to each other which can cause differences in your accounting (specifically in pending payments) and how A2X records them; without an accountant/bookkeeper that understands the back end of Shopify/loop you're screwed. I will be honest I have been disappointed by MOST of A2X's support people - I have been trying to figure out my loop-shopify woes for a while, and most support people gave me run around, solutions that weren't the right solutions etc. FINALLY I got a rep that actually knew what she was talking about, she knew the shopify-loop woes and was finally able to help me properly work through them... So if it wasn't for Manuela Abrams, I likely would still be pulling my hair out with my 'outage' in pending payments. Also -- if you need help and you feel like the normal support people suck -- try to request Manuela Abrams - she knows her stuff (and her accounting principles!). So this review is more for Manuela 10/10 -- a2x pre-manuela 4/10 -- a2x after Manuela 8/10. Manuela deserves a raise and a promotion! (but please let her help me going forward lol).

Ponyback Inc.
Canadá
Mais de 2 anos usando o app
19 de dezembro de 2024

This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly

BlackMilk Clothing
Austrália
5 meses usando o app