Avaliações (334)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
21 de novembro de 2024

Excellent customer service.

Cookma
Estados Unidos
7 meses usando o app
24 de setembro de 2024

A2X has been a tremendous help so far. Its automation for reconciling transactions between Shopify and Xero is a huge time-saver. Plus, their customer support has been excellent.

Cleo Harper
Austrália
Mais de 3 anos usando o app
17 de setembro de 2024

I'm absolutely happy how A2X works and syncs data of our Sopify sales and payouts with our Quickbooks Online account. It's a great tool with very precise data.
The A2X Support Team answered all my questions within really 15 minutes as they promise. They resolved the issue of missing some historical payouts during 15 minutes as well.
I tried other apps, and now I can say with complete confidence ...

Villa Cotton
Estados Unidos
Aproximadamente 2 meses usando o app
9 de outubro de 2024

A2X is a great app for giving me clear profit visibility and allowing me to calculate my GST in AU

Nicole was very helpful in onboarding me to A2X and dealing with all of my questions. She broke everything down visually so i now have a much better understanding of how to use everything

DefineCurls
Austrália
9 dias usando o app
11 de setembro de 2024

Onboarding was amazing, super easy to set up and get started right away to categorize all my fees from Shopify. I think this is an amazing tool that has already relieved so much bookkeeping and accounting stress for myself and it's that much easier to keep my books clean so I can focus on bringing in revenue into the business.

Hairstrong
Canadá
23 dias usando o app
12 de setembro de 2024

Quick, clear, efficient and friendly customer service. Excellent communication and a real "can-do" attitude from all the staff.

Cult Wine
Nova Zelândia
10 meses usando o app
13 de setembro de 2024

The software looks complex however the support team helped me set it up, and answered all questions I had about any discrepancies I noticed. This app saves so much time on generating reports and finding the lost expenses in them, then transferring the information manually to QBO. Highly recommend

CIVAL Collective
Estados Unidos
Aproximadamente 2 meses usando o app
30 de agosto de 2024

If you have a large Chart of Accounts, it takes a while to set up - but it is well worth it. The detailed allocation of transactions to individual accounts saves large amounts of time - particularly if you use multiple payment gateways in Shopify. And the support is very responsive. They answer most questions quickly and never hesitate to explore more complex questions.

MOSS & SPY
Austrália
6 meses usando o app
25 de julho de 2024

I would like to commend the entire team at A2X for their outstanding service. We have been using their services for a few years now, and the onboarding process was the smoothest experience we've ever had with an app company. Since then, whenever we've had questions—often due to our own lack of knowledge—the team has been consistently patient and responsive. They are always quick to clarify any ...

Tandy Family Charitable Foundation
Estados Unidos
8 meses usando o app
A2X Software Limited deixou uma resposta 28 de julho de 2024

Thank you so much for the glowing review! We are dedicated to ensuring that our customers feel supported and valued every step of the way. Your kind words serve as a great ...

26 de março de 2024

I have nothing but praise for the customer service at A2X. Over the years I have dealt with many of their team - Elspeth, Nicole, Jessica just to name a few - their support and expertise is excellent.
The app itself works extremely well and updates are always occurring to make it work even more efficiently!

Freddy USA
Estados Unidos
Mais de 4 anos usando o app
A2X Software Limited deixou uma resposta 28 de junho de 2024

Thank you for your kind words! Our support team is dedicated to a gold standard experience and we’re happy to hear that Elspeth, Nicole, Jessica, and the rest of the team ...