Classificação geral
5
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
21 de janeiro de 2024

As a small business owner trying to do my own books, A2X has absolutely made my life easier! Sure there's a learning curve, and sure there are some things that require a bit of finessing, but overall, this app works exactly as it should. Anyone operating a business should expect to do some learning on their own in order to utilize an app like this. But the shining star of this app is their support! Huge shoutout to Nicole for CRUSHING IT today and solving two problems in one shot!! I have gotten quick, effective support each time I've needed it (which was only twice!). Highly recommend this for any Shopify seller.

Doctorbird Market
Estados Unidos
A2X Software Limited deixou uma resposta 17 de março de 2024

Thanks so much for taking the time to share your experience with A2X!

As a small business owner navigating the world of bookkeeping, we understand the importance of simplicity and efficiency. We're thrilled to hear that A2X has been a life-saver for you!

Learning curves and finessing are all part of the process, but we're glad to hear that our app is delivering on its promise. Our top priority is providing stellar support, and we're so proud of Nicole for going above and beyond to solve your problems swiftly.

Thanks for the shoutout and your recommendation to other Shopify sellers. We'll continue to work hard to make your experience with A2X as smooth as possible. Cheers to easier bookkeeping days ahead!

26 de março de 2024

I have nothing but praise for the customer service at A2X. Over the years I have dealt with many of their team - Elspeth, Nicole, Jessica just to name a few - their support and expertise is excellent.
The app itself works extremely well and updates are always occurring to make it work even more efficiently!

Freddy USA
Estados Unidos
Mais de 4 anos usando o app
20 de março de 2024

A2X Sync for QuickBooks Online

For the past four years, A2X has played a crucial role in supporting and expanding my e-commerce client base. I interact mainly with the accounting support team. They are responsive and knowledgeable with expertise with A2X, Shopify, Amazon, QuickBooks, PayPal, Markets Pro and International Markets. I have had questions or issues that require a quick turnaround and they pivot to ensure my clients and I are taken care of.

A2X is committed to delivering a great product with exceptional support and I would highly recommend them!

Hanz de Fuko
Estados Unidos
Quase 5 anos usando o app
A2X Software Limited deixou uma resposta 7 de abril de 2024

We are so very grateful to you for taking the time out of your day to leave such a detailed, positive review. We absolutely love what we do here at A2X, and hearing that our customers are really benefiting from our app and the service we provide is very rewarding. We look forward to working closely with you for long into the future.

19 de março de 2024

We have used the system for some time now and having just needed some assistance, I cannot praise the support highly enough. Really took the time to understand the problem and worked with me throughout all the steps - showing great patience and knowledge.

Really impressed and thoroughly recommend!

Leyton Orient Club Shop
Reino Unido
Quase 3 anos usando o app
A2X Software Limited deixou uma resposta 7 de abril de 2024

Thank you for sharing your positive experience. Our primary goal is to provide reliable and efficient solutions that make your life easier, and our support team is here to help you achieve that goal. If you ever need any assistance or have any questions, we're here to help!

15 de abril de 2024

Helpful support staff and useful information and transferring from Shopify to QBO, if you use both systems. Makes the accounts easier to handle.

IronSupports
Estados Unidos
Mais de 1 ano usando o app
29 de fevereiro de 2024

I always receive prompt and efficient service from the support at A2X, and couldn't run my business without this software.

www.pet-tags.co.uk
Reino Unido
Mais de 1 ano usando o app
A2X Software Limited deixou uma resposta 17 de março de 2024

We couldn't be happier to know that our software is helping you take care of business. Your success is our success, and we're dedicated to providing top-notch service to ensure that you can focus on what you do best – running your business!

Thank you for your continuous support and feedback. And, if you need any assistance in future, we've got your back!

22 de fevereiro de 2024

Great experience using this app - very easy to create journal entries for revenues and COGS on a multitude of platforms. Customer support is great, they are always helpful.

Dragonwing
Estados Unidos
Quase 2 anos usando o app
A2X Software Limited deixou uma resposta 17 de março de 2024

Thank you for the feedback! We're thrilled to hear that you're finding A2X a breeze to use for your journal entries and that our support team has been there to lend a hand.

If you ever need any assistance or have any questions, don't hesitate to reach out - we've got your back. Thanks again!

27 de fevereiro de 2024

Prompt and helpful customer support. Thanks!

Beantown Bedding
Estados Unidos
Mais de 1 ano usando o app
A2X Software Limited deixou uma resposta 17 de março de 2024

Thanks so much for the review! We're thrilled to hear that you're happy with our system and support. If you ever need anything, just give us a shout - we're by your side.

24 de abril de 2024

A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.

Comfort Home Recovery
Estados Unidos
6 meses usando o app
28 de março de 2024

A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary.

In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else.

I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far.

Great Product + Great Team = Best in Class Solution.

Thanks A2X & Team!

Aura Essentials
Estados Unidos
7 meses usando o app