Recensioner (300)

Helhetsomdöme
5
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 september 2024

A2X has been a tremendous help so far. Its automation for reconciling transactions between Shopify and Xero is a huge time-saver. Plus, their customer support has been excellent.

Cleo Harper
Australien
Mer än 3 år användning av appen
12 september 2024

Quick, clear, efficient and friendly customer service. Excellent communication and a real "can-do" attitude from all the staff.

Cult Wine
Nya Zeeland
10 månader användning av appen
25 juli 2024

A2X Support responds quickly!

Rachel Donath
Australien
Nästan 3 år användning av appen
A2X Software Limited svarade 28 juli 2024

Thank you for your review, Rachel! That's music to our ears! We're delighted to hear that our response time hit all the right notes for you :) Don't hesitate to reach out anytime, we're here to help.

15 juli 2024

Brilliant app, saves me creating lots of sales invoice in sage. Received brilliant fast support from Lana today. Thank you Lana. Thank you A2X.

Smell Away Ltd
Storbritannien
Nästan 3 år användning av appen
A2X Software Limited svarade 16 juli 2024

Thank you for the glowing review, Smell Away Ltd! We love that A2X saves you time. We also love to hear about your brilliant experience with Lana - she is amazing! We're here to assist with any more questions you may have :-)

10 juli 2024

This is a great product. One of the best parts about it is the customer service. Whenever something needs attention, the customer service team responds promptly and will troubleshoot until there is a resolution. Highly recommend.

RIA Eyewear
USA
Nästan 4 år användning av appen
A2X Software Limited svarade 12 juli 2024

Wow - thank you for the awesome feedback, RIA Eyewear! We're thrilled that you love our product, and we're especially grateful for your kind words about our team. Providing gold standard support and ensuring everything is resolved is what we're all about! Your recommendation means a lot to us. We'll be here when you need us :-)

30 augusti 2024

If you have a large Chart of Accounts, it takes a while to set up - but it is well worth it. The detailed allocation of transactions to individual accounts saves large amounts of time - particularly if you use multiple payment gateways in Shopify. And the support is very responsive. They answer most questions quickly and never hesitate to explore more complex questions.

MOSS & SPY
Australien
6 månader användning av appen
21 augusti 2024

Excellent customer support. Highly recommended.

Baby's Luxury Lane
Australien
3 månader användning av appen
A2X Software Limited svarade 30 augusti 2024

Thanks for the fantastic review, Baby's Luxury Lane! We love to hear you had an excellent experience with our support team. Your recommendation means a lot to us! We’ll be here when you need us 😊

3 juli 2024

Shopify support always replies fast and resolves issues fast and accurate

Card.Gift
Australien
Mer än 2 år användning av appen
A2X Software Limited svarade 8 juli 2024

Thank you for your review. Our support team is comprised of numerous specialists, and all of us are very experienced with Shopify and all other integrations we offer. At A2X, we pride ourselves on providing top-notch customer service, and it's always great to hear when we make a positive impact. We appreciate your kind words and look forward to assisting you in the future.

25 juli 2024

I would like to commend the entire team at A2X for their outstanding service. We have been using their services for a few years now, and the onboarding process was the smoothest experience we've ever had with an app company. Since then, whenever we've had questions—often due to our own lack of knowledge—the team has been consistently patient and responsive. They are always quick to clarify any confusion, whether through email or screen shares, and do so with a cheerful and nonjudgmental attitude. Their professionalism and support have been invaluable to us.

Tandy Family Charitable Foundation
USA
8 månader användning av appen
A2X Software Limited svarade 28 juli 2024

Thank you so much for the glowing review! We are dedicated to ensuring that our customers feel supported and valued every step of the way. Your kind words serve as a great motivation for us to continue providing excellent service and assistance to all our valued users.

Thank you for choosing A2X and we look forward to continuing to provide you with outstanding service for many years to come!

30 juni 2024

Ling was prompt and really efficient in dealing with my query

True Kit
Nya Zeeland
Nästan 3 år användning av appen
A2X Software Limited svarade 8 juli 2024

Thank you for your kind words about your positive experience with Ling! Your satisfaction is our priority, and we aim to continue providing stellar service. We're here to help make your ecommerce accounting a breeze!