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A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.
Ling was very helpful - thank you!
Great customer support - thank you John!
We use this with Xero and some other sales channels to make sure data going into accounts is accurate. I’m not so involved with the details but the accounts are happy so overall happy with a product that does what it says on the tin. Support is also great when needed.
We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.
This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly
I am a new user and stumbled on mapping accounts. Inadvertently deleted a payout transaction and with Andrea's help the problem was solved in less than 5 minutes!
Thank you for the quick response.
I can't speak highly enough about the incredible customer service I received from Aidan and the A2X team today! I had an issue, and they were not only quick to ease my mind but also resolved the problem promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stand out. Thank you, Aidan and the team, for turning a stressful situation into a smooth experience. Highly recommend!
Seriously Kim was the most amazing amazing support person via chat today. She literally spent almost 2 hours with me helping me ensure my transactions were set up correctly, she helped me set up new categories in my QB so everything synced up perfectly. Can not say enough positives about her. If the rest of the company is like her, they are in great shape!!!
Thanks again!!
Jonathan
Honestly it was so hard for us to change over to Shopify from an accounting perspective. We were very lucky to have the opportunity to install A2X and meet the lovely Nicole who has helped us navigate the set up. Now it actually takes me less time to use A2X than it did with our previous system. We are so grateful!