A2X Sync for QuickBooks & Xero , 270 条评论
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I have nothing but praise for the customer service at A2X. Over the years I have dealt with many of their team - Elspeth, Nicole, Jessica just to name a few - their support and expertise is excellent.
The app itself works extremely well and updates are always occurring to make it work even more efficiently!
We have used the system for some time now and having just needed some assistance, I cannot praise the support highly enough. Really took the time to understand the problem and worked with me throughout all the steps - showing great patience and knowledge.
Really impressed and thoroughly recommend!
Thank you for sharing your positive experience. Our primary goal is to provide reliable and efficient solutions that make your life easier, and our support team is here to help you achieve that goal. If you ever need any assistance or have any questions, we're here to help!
A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary.
In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else.
I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far.
Great Product + Great Team = Best in Class Solution.
Thanks A2X & Team!
As a bookkeeper, Shopify has always been the bane of my existence. This app works well and fills in the gaps where Shopify can't perform. I had to go back and do a whole year of historical data and although there were some small errors and inconsistencies at the start, with the involvement from the A2X support team we were able to figure everything out and work out all the kinks. I give them a resounding 5 stars. Their customer support is unreal and goes far above and beyond for their customers. Not only did they help me, but they worked through the problems with me until I was satisfied. If you run into an issue, their customer support will go miles to make things right. I would highly recommend for that reason alone, plus their product fulfills our business needs. Thanks Victoria Port for all the support!
Thank you for your amazing review!
We understand that dealing with historical data can be a daunting task, but we're glad that our support team was able to help you work through any errors or inconsistencies that arose. At A2X, we are committed to going above and beyond for our customers, and we're delighted that you had such a positive experience with us.
Thank you for recognizing our customer support efforts, and we're thrilled that our product has been able to fulfill your business needs.
We're here to support you every step of the way, so don't hesitate to reach out if you run into any more pesky issues. We're always ready to roll up our sleeves and tackle any challenges that come your way.
Great customer service. The app is sometimes glitchy with saving new costs, but they're service department is very helpful, friendly and available!
Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a great experience with our customer service team! 👏
We're sorry to hear about the glitches you encountered with saving new costs on the app. Rest assured, we're constantly working to improve our software to ensure a seamless experience for all our users.
In the meantime, we're committed to providing friendly, helpful, and available support whenever you need it. Thank you for choosing A2X - we appreciate your business!
A2X Sync for QuickBooks Online
For the past four years, A2X has played a crucial role in supporting and expanding my e-commerce client base. I interact mainly with the accounting support team. They are responsive and knowledgeable with expertise with A2X, Shopify, Amazon, QuickBooks, PayPal, Markets Pro and International Markets. I have had questions or issues that require a quick turnaround and they pivot to ensure my clients and I are taken care of.
A2X is committed to delivering a great product with exceptional support and I would highly recommend them!
We are so very grateful to you for taking the time out of your day to leave such a detailed, positive review. We absolutely love what we do here at A2X, and hearing that our customers are really benefiting from our app and the service we provide is very rewarding. We look forward to working closely with you for long into the future.
Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.
A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.
A2X saves me SO much time every month. My accountant has remarked how helpful the tool is. E-commerce bookkeeping is surprisingly complex, even for a small, simple business, but A2X makes it so much easier. Highly recommend. Their support team is always fast and helpful too.
Thank you so much for your fantastic review! We're thrilled to hear that A2X is saving you time and impressing your accountant. E-commerce bookkeeping can definitely be a headache, but we're glad to smooth it all out and make it easier for you.
Our support team is always here to help too! Keep up the great work with your business, and don't hesitate to reach out if you need anything.
Helpful support staff and useful information and transferring from Shopify to QBO, if you use both systems. Makes the accounts easier to handle.