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The CS team at A2X are great. Contact them in the evenings, at weekends, whenever I can make time to get my accounts done; they're always there to assist. The app is good, too. Set and forget for the most part. I only ever need to get in touch when there is some extra magic I want to have, or when I'm not sure of something. Thanks!
Thank you for taking the time to write such a thoughtful review! We are so glad to hear your positive experience with the app and our support team. We're grateful for your support and will be here for questions and the occasional magic!
The app works exactly as advertised and creates all the entries we need to match deposits in the bank with shopify payouts.
We use this for Amazon FBA and Shopify, it does the job as it should, and it's really the only choice!
I'm not quite sure how I ever thought I had a handle on my accounting before A2X. If you're not using it already, give it a try and you will kick yourself for not using it sooner. My accountants had never seen it before but are now recommending to all of their e-commerce clients. Worth every penny.
Thank you for your kind support and we are also excited we found each other :)
Here in A2X, we strongly believe in a supportive, uplifting environment, be it in our own teams or with our customers - we wish to nurture a space where all of us support those things that work and highlight those that don't so we can make them better.
We believe it is really important to create a community where all of us can benefit from each other's experience and tackle the world of e-commerce accounting easy as a breeze.
Thanks for joining us!
As an E-commerce/bookkeeper, I cannot emphasize more how essential this app is. I always introduce my new clients to this app even if it entailed extra cost -- it's all worth it. The ability to fetch sales from Shopify/Walmart/Amazon and accurately post this to QBO, and the ease of reconciling them is quite magical. Ecommerce bookkeepers, accountants, there is nothing else like A2X. Get it!
I have been looking for an app to integrate my Shopify to QBO and have accurate, organized books. A2X does just that. I was nervous about the mapping and initial set-up, because I have used other apps that have caused major problems, but this was mostly straight forward to implement and everything looks good in my reports. Their customer service team helped walk me through setting up the paypal and shop pay gateways. They are fast to respond and helpful. Happy I made the decision to work with A2X.
Thank you for the kind words! We're so thrilled to hear that A2X has been a game-changer for you in integrating your Shopify to QBO and keeping those books neat and tidy. We totally get the stress around mapping and set-up, so we're stoked to know it was smooth sailing for you.
Our team at A2X is dedicated to making sure our customers receive the best assistance possible and we are glad to hear you received the support you deserve.
We're super happy to have you on board with us at A2X and we can't wait to keep impressing you with our top-notch service and software. If you ever need anything, just give us a shout!
The app is great and has dramatically helped with complex ecommerce accounting. However, the real star of the show is the customer service provided by the team. Andrea and the team are absolutely fantastic! It's the best customer service I've received from a SaaS provider. They went above and beyond to help me with many issues I was confused about.
Thank you so much for the glowing review! 💫
We're thrilled to hear that A2X has been a game-changer for your ecommerce accounting needs.
Andrea and the team are indeed the real superstars when it comes to customer service. We always strive to go above and beyond for our customers, and it's wonderful to see that effort reflected in your experience.
If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help in any way we can.
Cheers to smooth sailing with your accounting, and thanks again for choosing A2X!
A2X has made our Shopify bookkeeping experience so much more accurate! And their support has been amazing-I not only got a great demo, but also a fantastic onboarding experience. Wow.
And we say Wow back to you!
It is such a pleasure to work closely with such amazing individuals.
We truly enjoy supporting you and it is so rewarding to be supported back like this.
And our support does not fade...
it becomes even better with time...
just like wine...
:)
Accounting is a very new area I am experiencing for the first time along with becoming VAT registered I needed to have my hand held throughout the whole process. Jess was amazing at helping me get set up with both shopify and amazon including a period of no VAT and VAT. Software is easy to navigate and use.
Thank you so much for taking the time to support us out here. Jess is our superstar, and we are all especially good in hand holding, as we know very well how overwhelming e-commerce accounting and VAT processes can be - so our mission is to facilitate it all for you and act as an extension of your team :) We are looking forward to working with you long into the future!
A2x support team always helps me whenever there are problem with the payouts
Thank you for taking the time to share your feedback with us! Our support team is always happy to help solve any problems. We’ll be here when you need us :-)