評價 (283)

整體評分
5
各級評分數量
  • 94% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月16日

Never worked with this platform before and it took me a while to understand how it works. Now I love how A2X integrates with my client's Shopify account. It really does help to show the whole picture and track money (fees, discounts, disputes, etc.)Saves time which is the main reason I started using A2X.

Customer service is GREAT!! Loved working with Nicole Gostomski. She was very knowledgeable Took her time to explain everything and was really patient when I asked the same questions twice.

YUCCA
美國
使用應用程式 9個月
2024年6月12日

Response from customer service was almost instant, and the problem I had was sorted out very quickly and efficiently. Even the follow-up email was right on the money!

Muse Art Gallery
紐西蘭
使用應用程式 大約3年
2024年5月10日

Very impressed with how personalized the customer service is! I had some account issues and I was able to schedule a one-on-one session with tech support to fix everything live. I really appreciate how on top of things they are! Elspeth and Jessica are the best!

Cooking Gift Set Co.
美國
使用應用程式 接近4年
2024年6月19日

I recently had the need to utilise the one-on-one live service with a A2X consultant. I had a 30 minute call with personalised service to correct some in-house errors in the taxes and mapping. Will was extremely helpful & suggested some better avenues to track our payouts and reconciliation options. I really appreciated the intense attention to ensuring that our accounts are now on track & his cheerful professionalism. This is a very good platform with personalised professional assistance. I would definitely recommend this app!

Sanuk Australia
澳洲
使用應用程式 2年多
2024年3月26日

I have nothing but praise for the customer service at A2X. Over the years I have dealt with many of their team - Elspeth, Nicole, Jessica just to name a few - their support and expertise is excellent.
The app itself works extremely well and updates are always occurring to make it work even more efficiently!

Freddy USA
美國
使用應用程式 4年多
2024年5月15日

We love working with the team at A2X. They have made it much easier to pull reports from the different platforms and organize our bookkeeping. We are so glad we found them when we did and recommend them to others!

Home and Country USA
美國
使用應用程式 1年多
2024年3月19日

We have used the system for some time now and having just needed some assistance, I cannot praise the support highly enough. Really took the time to understand the problem and worked with me throughout all the steps - showing great patience and knowledge.

Really impressed and thoroughly recommend!

Leyton Orient Club Shop
英國
使用應用程式 接近3年
A2X Software Limited 已回覆 2024年4月7日

Thank you for sharing your positive experience. Our primary goal is to provide reliable and efficient solutions that make your life easier, and our support team is here to help you achieve that goal. If you ever need any assistance or have any questions, we're here to help!

2024年3月28日

A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary.

In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else.

I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far.

Great Product + Great Team = Best in Class Solution.

Thanks A2X & Team!

Aura Essentials
美國
使用應用程式 7個月
2024年4月26日

Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.

Faithfull the Brand
澳洲
使用應用程式 大約2年
2024年4月24日

A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.

Comfort Home Recovery
美國
使用應用程式 6個月