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I am thrilled to share my excitement about starting to work with this app and the exceptional service it promises. I want to particularly highlight the outstanding customer service provided by Victoria.
In several Zoom conversations with Victoria, I've experienced a level of attentiveness, helpfulness, and overall professionalism that has truly set a high standard. Not only is Victoria incredibly nice, but she goes above and beyond to ensure that I am satisfied and thoroughly understood.
What truly stands out is her willingness to address any questions I may have. Victoria consistently leaves a window open for more questions, creating a wonderful and supportive atmosphere. This kind of dedication to customer satisfaction is rare and greatly appreciated.
I believe that a positive customer service experience is integral to the success of any service, and Victoria's contributions have undoubtedly made my onboarding process smoother and more enjoyable. I am confident that, with such exceptional customer service, this app and its services will prove to be an invaluable asset.
Thank you for taking the time to share your experience with us. Your feedback truly warms our hearts and motivates us to continue delivering top-notch support to all our customers.
Victoria is indeed a valuable member of our team, and your recognition of her attentiveness, helpfulness, and professionalism reaffirms our commitment to providing the best customer service possible.
Creating a supportive atmosphere for our customers is one of our top priorities, and it is beautiful to know that Victoria's dedication has made your onboarding process smoother and more enjoyable. We are confident that with our exceptional customer service, you will continue to find great value in our app and its services.
We truly appreciate your feedback and look forward to continuing to exceed your expectations. Thank you for choosing A2X for your e-commerce accounting needs!
Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.
Thank you for the thoughtful review! We are thrilled that you are happy with A2X and our amazing support team! We’ll be here when you need us :-)
Couldn't be happier as a shopify operator and my accounting firm is very pleased as Quickbooks Plus users. The only time we had an issue we contacted support and got a response right away. Ling Lee from A2X took great care of us and I'm confident in their team and this solution going forward.
SAMi - we’re happy A2X makes you happy! Ling is an amazing team member and we’re thrilled that she took great care of you! We appreciate your support and kind words :-)
I had some issues recently and reached out to A2X support. I spoke with Robert, and not only was he very kind, but also extremely helpful. Robert was able to help me resolve the issue quickly and efficiently.
Thank you for your feedback! We deeply value the importance of excellent customer service, and Robert's dedication to ensuring the issue is resolved is truly commendable. We are grateful for your continuous support and we're here for you anytime you need us!
A2X Sync for QuickBooks Online
For the past four years, A2X has played a crucial role in supporting and expanding my e-commerce client base. I interact mainly with the accounting support team. They are responsive and knowledgeable with expertise with A2X, Shopify, Amazon, QuickBooks, PayPal, Markets Pro and International Markets. I have had questions or issues that require a quick turnaround and they pivot to ensure my clients and I are taken care of.
A2X is committed to delivering a great product with exceptional support and I would highly recommend them!
We are so very grateful to you for taking the time out of your day to leave such a detailed, positive review. We absolutely love what we do here at A2X, and hearing that our customers are really benefiting from our app and the service we provide is very rewarding. We look forward to working closely with you for long into the future.
I recently had the pleasure of working with Nicole from A2X during our integration of their accounting software with our Shopify app for Xero. From the outset, Nicole was nothing short of legendary. Her expertise and patience made the entire process seamless and straightforward.
Nicole's deep understanding of both A2X and Xero, combined with her readiness to tackle any challenges that came our way, ensured that our integration was not only successful but also optimized to benefit our business operations. Her suggestions were spot-on, enabling us to leverage the full potential of our accounting tools efficiently.
Moreover, Nicole's customer service was fantastic. She was always ready with quick responses and helpful insights, ensuring that we felt supported throughout our journey. It's rare to encounter someone so committed and capable.
If you're looking to integrate A2X with Shopify and Xero, I can't recommend Nicole enough. Her professional expertise and exceptional service truly make a difference. Cheers to Nicole for making our experience epic!
What an epic experience! Nicole is indeed one of our legendary team members and we’re so happy to hear that she provided such exceptional support! Cheers to seamless, straightforward, and optimized ecommerce accounting!
A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.
Thank you for sharing your excellent experience, Comfort Home! Will is a brilliant team member and we’re happy to hear he helped solve your ecommerce issues. Cheers to easy and automated accounting!
Great integration and AWESOME customer support - super quick to respond anytime I have questions!
Cette - thank you for the AWESOME review! We appreciate your support - we’ll be here when you need us :-)
Great app. This saves me so much time bringing in data from Shopify to Quickbooks. Also, Chun at support is awesome! He was able to help me troubleshoot my issue right away.
Thank you so much for this great review! Our team is dedicated to providing top-notch assistance to our users, so we're especially glad to hear that you had a great experience troubleshooting with Chun. We're here for you whenever you need us. Thanks for choosing us as your e-commerce accounting solution - we appreciate you :)
Helpful support staff and useful information and transferring from Shopify to QBO, if you use both systems. Makes the accounts easier to handle.
We love to hear that A2X is making your accounts easier to handle! We’ll be here when you need us. Cheers to automated and efficient ecommerce accounting!