Reviews (303)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining e-commerce accounting, particularly for those using Shopify and Amazon. It automates transaction categorization and integrates seamlessly with QuickBooks and Xero, handling complex multi-channel accounting efficiently. The support team is praised for their quick and knowledgeable assistance. This app is valued for maintaining accurate financial records automatically, reducing the need for additional accounting staff.

March 4, 2021

I love A2X! Once I started using A2X to import all of my Shopify and Amazon data into Quickbooks, the time I spend on accounting has gone down by 75%, and all the different Amazon charges and fees are accounted for correctly! And, their customer service can’t be beat! They were so helpful during the initial setup and any time I have a random question. It’s such a change from most websites - the staff who answers the Chat questions are super knowledgeable and helpful!!

Colby & Claire
United States
About 1 year using the app
October 26, 2023

Shopify and Amazon settlements are complicated, especially for high-volume businesses with $1M+ across multiple channels. I used to have to reconcile settlements by hand using pivot tables to manipulate 50k lines of data in my CSVs. Now that is automated! It's a game-changer.

But even when things are still complicated (like reconciling merchant fees on Shopify's other payment gateways), the A2X support staff are EXPERTS who figured it all out already! They know exactly how things will land in my accounting, how account mapping should be set up, and trained us on monthly reconciliation workflows that make this so much easier! They have been exceedingly patient as I have followed along, taking notes, so that I can train my bookkeepers how to do this. THANK YOU, THANK YOU, THANK YOU!!!

Valley Food Storage
United States
About 1 year using the app
May 9, 2023

We recently moved from Sage Clod to Xero accounting. We experienced some initial issues with the reconciliation of funds from our Shopify site, but after a 15 minute phone call with Victoria the issue was quickly resolved.

Belfast Coffee Roasters
United Kingdom
About 1 year using the app
A2X Software Limited replied May 25, 2023

Thank you so much for your review. We're happy to hear that your issue was resolved quickly with one of our superstars, Victoria! We always aim to provide a gold standard service with helpful, available support. We'll be here to assist when you need us!

September 22, 2021

This app is brilliant! It makes accounting so much easier. It took me a while to setup (me not being tech savvy) but the team were so helpful and attentive. Would highly recommend especially for those using Xero.

JT Luxe
Australia
12 months using the app
May 2, 2023

We are using A2X app for Shopify and Amazon marketplaces. Victoria has been a huge help in getting us set up and mapped correctly. They are responsive and knowledgable. This has simplified our accounting. Thank you!

HAIRMETTO
Canada
12 months using the app
A2X Software Limited replied May 25, 2023

Thank you for providing a review, we are pleased to hear that our superstar, Victoria was able to provide you with our gold standard of customer support! We appreciate your time and look forward to working with you!

August 31, 2021

Fab app and has saved us so many headaches. Great integration and on the occasion when we have needed support the team has been very knowledgeable and responsive. Thanks a2xx - our accountants love you too!

Crafty Wholesale Limited
United Kingdom
11 months using the app
March 5, 2021

Serious time-saver! Only took a few minutes to map everything from Shopify to QBO and now we don’t have to stress about it. The A2X team was super responsive with our initial questions on setup. So glad we found A2X!

Giften Market
United States
11 months using the app
October 1, 2021

A2X has made reconciling Shopify payments a breeze. The app makes it way faster and easier to see where seller fees are coming from. So much that was being done manually before is now automated.

Boys of Fall
United States
11 months using the app
March 10, 2021

Straightforward installation and integrates perfectly with Shopify-Xero accounts. Exports Shopify sales data seamlessly, and once tax settings set up has been mapped, sending the data to Xero is just a click of a button away and straightforward reconciliation with Shopify payouts/bank statement lines is effortless.

Zusaura
United Kingdom
11 months using the app
August 23, 2023

A2X team has been really helpful in setting up the accounts and automation for our store, with special tribute to Ms. Jessica Danford. Very nice person and helpful in solving technical issues.

GRANA
Hong Kong SAR
11 months using the app
A2X Software Limited replied November 30, 2023

Thanks so much for leaving this review for us. Jessica is indeed a wonderful person and an amazing expert and we absolutely love her! We appreciate your support and we are just a click away whenever you need any assistance :)