Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate complex e-commerce accounting tasks, including tax compliance and reconciling payouts. It's praised for accurately syncing financial data from online sales platforms to accounting software, handling multi-currency transactions, and adjusting fees for seasonal businesses. Many highlight the app's ease of use and setup process. The customer support is consistently commended for their responsiveness and expertise.

September 23, 2021

Once correctly setup, A2X is a great tool to plug in both Amazon and Shopify sales to Xero. Even if the setups can be tricky at first, the customer service is great in providing help. Highly recommend it if you have a high volume e-comm operation.

Thomas Tipple
United Kingdom
Almost 4 years using the app
March 2, 2021

I currently use the A2X application for both my Shopify and Amazon stores. The software makes it incredibly easy to track my sale and I'd highly recommend it to anyone looking to improve their accounting with Quickbooks integration.

Back 2 Basics Golf
United States
Over 3 years using the app
March 31, 2021

This app is mission-critical. I use it to generate .iif files to import into QB Desktop for Mac - it's one of the few services that doesn't force you to use QB Online and I really appreciate that! The account mapping takes some patience, but it's well worth the time. We don't use the COGS functionality, but I think that could be helpful for many businesses. Support has been stellar.

Twisted
United States
Over 3 years using the app
September 7, 2020

After using this app, doing my accounting with quickbooks has been a dream! As this app syncs your shopify sales with your quickbooks account, you can easily configure your sales without the need for manual entries. It saves me time and I don't need to spend wasted time doing basic entries that should be easy to do. This app makes those entries easy to do and I would highly recommend to use this app for your shopify/quickbooks accounting needs.

iimvclothing
United Kingdom
Over 3 years using the app
June 7, 2021

A2X is really the only choice for E-commerce sellers, it helps us deal with tax compliance for both our Shopify store and marketplaces like Amazon, without it we would spend days in excel calculating sales into our Xero accounting system, with a2X it takes just a few minutes to double check the automated invoice creation and one click to send it to Xero, its not the cheapest thing in the world but ultimately we pay it for a happier life, accounting of thousands of transactions is not why we started selling online, this is a godsend :)

ZedLabz
United Kingdom
Over 3 years using the app
Edited March 2, 2021

The A2X app creates summary journal entries I can export to QBO. The support team was very helpful too.

The Christian Worldview
United States
About 3 years using the app
July 4, 2022

This app saves us so much time reconciling. It's accurate, fast and easy. The customer support is great, too. I do my reconciling on a Sunday, and their support is there on a Sunday, too.

Easy Garden Irrigation
United Kingdom
About 3 years using the app
A2X Software Limited replied August 21, 2022

Thank you for taking the time to provide great feedback like this.

We love that we are able to provide a 7 day service, you just never know what day is going to be best for your ecommerce accounting so we like to make it easy every day!

Reliable accuracy and more time to spend doing things you enjoy on your weekends, it's a win-win.

Thanks again for making our day with your review.

March 8, 2021

Great App - just works without having to have a real technical knowledge - makes the reconciliation a piece of cake.

Grace's Blankets
United Kingdom
About 3 years using the app
March 17, 2021

I am a bookkeeper with three clients who use Shopify and I used to tear my hair out trying to record Shopify sales in Quickbooks. Amazingly, there is no report in Shopify that will tell you what you need to know for basic bookkeeping: how each payout breaks out by taxable sales, non-taxable sales, cash sales, shipping charges, sales tax and Shopify fees. I would spend hours reconciling the bank deposits with the Shopify reports. But no more! A2X pulls all of the data from Shopify, allows me to review it, and then pushes it to Quickbooks. There was a learning curve setting it up and mapping the accounts correctly (the help pages could be more clear about explaining some of the confusing nomenclature like “Refund Gateway exchange credit” etc.) but the customer support was excellent and answered all my questions. They were so quick to reply to my emails, helpful and thorough. They also did a free training session with me. It would be nice if A2X could send data over as sales receipts rather than journal entries, so that the information would appear in useful Quickbooks sales reports like the Sales Tax Liability Report, Sales by Customer, Sales by Product, etc. But I can still get the info I need from the sales tax register ledger and Shopify reports. A2X is 1000x better than manually reconciling the payouts and saves me so much time. I have recommended it to other bookkeepers.

Kemboocha
United States
Almost 3 years using the app
April 5, 2021

I use this for my eCommerce sellers and it works great and save me lot of effort and time and always got the correct figures and within no time.

Chesserfeld
United States
Almost 3 years using the app