A2X Sync for QuickBooks & Xero

First I must say the software is amazing and any small business owner should use it. I quickly was able to connect all my JerkyNSpice channels quickly on my own, until I started Shopify which was done a bit differently and I kept getting stuck. Andrea in support was nothing short of amazing and quickly helped me troubleshoot the issues. One was even one she had never seen (feel those always happen to me! :)) but we quickly set up a shared screen and powered through it together. She was a true advisor and incredibly helpful in a short period of time. I would give her 6 stars if it was possible. Thanks A2X team!

I was having trouble transferring access to this handy tool after an accountant left, and initially just tried to do things myself because I rarely have an experience with support that is anything more than frustrating. When I hit a wall, I clicked the icon in the lower right of the site, got routed to Kim through their AI assistant, and she helped me resolve the issue even though it required a couple days to get all the way there. Restored my faith in humanity.

I have used A2X in the past, and decided to give it another shot because of the ability to map to accounts rather than only to Products/Services like many similar softwares require, which creates issues and unneccessary complexity for our business.
I am SO happy that I did, I have seen many huge improvements with the software functionality and the UI/UX is by far the best of the many that I have tried for a variety of businesses.
What stands out the most is the Customer Service - the Support Bot is pretty spot on, but when it isn't or when I need more customized help, the team is always quick, helpful, and super kind. Definitely an A2X user for life now and have recommended it to several other accountants since doin the most recent implementation.