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I installed the app and it showed me all the abandoned orders and when a reminder email was sent. However, I realized after testing it out that the emails weren't being sent. After contacting Coolence, and working with them, they fixed the issue ASAP. Their response times are great! Everything works smoothly now and I hope to recover some abandoned sales with their help!
Hands down, one of the best apps on Shopify. It's simple, easy to use, and it isn't bloated with features that I won't use. Great customer support as well.
I don't think you can get better than this.
Great system, love it! It helps me recover orders and it is easy to use! Great stufff!!
Simply Awesome. Highly Recommended.
www.eDealify.com
Coolence saves the day!! James answered my support chat in less than 3 seconds, made a fix (cosmetic) and had us on our way to ANOTHER recovered order.
Coolence = MONEY .
Super easy - Past clicking the install button, all you have to do it edit the email you want to go out. We recovered an order in the first 24 hours. What a fun app to add to your store. Did I mention how easy it was ?
I am a HUGE FAN of Abandon Aid!! It has boosted sales and perfect for those indecisive customers who just needed a little push to purchase. Offering a discount puts the icing on the cake! What I like most is that I don't have to do ANY WORK! Everything is done automatically and is one less thing I have to do. Recommended to anyone in the eCommerce business!!!
Really happy with this App. Have recovered numerous orders since integrating with my site. Recommend for all Shopify stores.
I thought I was happy with other apps, but Abandon Aid is clearly cleaner and more useful for us. It helped us recover several sales.