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I have had this app for a week and saved two abandoned orders... great app!!
Great app for an e-commerce site like ours. super easy to configure. However lack of better email customization options make it a bit less usable.
So far so good. It's been effective and well worth the purchase. It has a positive effect on my business and that' what matters most to me.
It's an excellent app that is very easy to use. It does what it does in a reliable way by letting you know who has abandon their cart. You can send automated messages at various intervals that you choose.
I use it on www.techmalak.ca with no problems as of this review.
So my immediate reaction after installing this app was a bit disappointing. But read on and I'll explain myself. The default email is really plain..So if you want to change it, you need to either have some HTML knowledge or figure it out. I did the latter. I found an HTML editor (I used quackit which is designed for people to just create a page and then copy and paste out the code - really easy) ...
its cool but not accurate , i got an email from coolence saying that one item were recovered but there were no email sent out to the customer using Abandon aid app , the customer just processed checking out before the one hour window and before receiving the automated email
App works well, but I am looking for abandoned cart emails with more design features.