Abandon Aid

Bonjour, mon application ne marche plus. Pourriez vous m'aider? Mon shop c'est scaldien.net

Second day into the 7 day trial and it's already paid for itself and then some in saved orders. Excellent job on this application.

It's an excellent app that is very easy to use. It does what it does in a reliable way by letting you know who has abandon their cart. You can send automated messages at various intervals that you choose.
I use it on www.techmalak.ca with no problems as of this review.

So my immediate reaction after installing this app was a bit disappointing. But read on and I'll explain myself. The default email is really plain..So if you want to change it, you need to either have some HTML knowledge or figure it out. I did the latter. I found an HTML editor (I used quackit which is designed for people to just create a page and then copy and paste out the code - really easy) and I read the abandon aid FAQ.I am really happy with my email now. Testing in a live environment with actual data is a bit tricky because you have to keep waiting an hour and have to be careful what you did within that hour which might cause the email not to go out. It can get confusing! Don't be put off by that, just keep it in mind.
I do wish I could pull in the cart and show images of the product though. That would be fancy. To do this I would have to spend another $50 per month to upgrade my shopify account and use another app on top of it .....so for the cost of doing that vs the abandon aid solution, abandon aid :)

Bonjour,
Depuis mercredi l'application ne fonctionne plus.
Pouvez-vous faire quelque chose ?
shop : chatjadore.com

Hello,
Since Wednesday the application no longer works.
Can you do something ?
shop : chatjadore.com

App installed.....not one Abandoned cart email sent in 2 months. I wrote 3 days ago for support and no response. I am about to cancel the app along with 2 others from the same company

Excellent customer support - they respond fast to your emails. However, it is very important to note that you are only able to send the customer a *link* to their abandoned cart within the email. You are unable to actually show the customer the contents of their abandoned cart within the email. However, the guidelines were laid out in their FAQ which is available to you before you purchase their app.

its cool but not accurate , i got an email from coolence saying that one item were recovered but there were no email sent out to the customer using Abandon aid app , the customer just processed checking out before the one hour window and before receiving the automated email

Didn't work. Installed and we've had a number of abandoned carts and no one received the automatic email. I would not recommend it!

"502. Error with your deployment". Installation doesn't work