Abandon Aid

I have had this app for a week and saved two abandoned orders... great app!!

Great app for an e-commerce site like ours. super easy to configure. However lack of better email customization options make it a bit less usable.

So far so good. It's been effective and well worth the purchase. It has a positive effect on my business and that' what matters most to me.

It's an excellent app that is very easy to use. It does what it does in a reliable way by letting you know who has abandon their cart. You can send automated messages at various intervals that you choose.
I use it on www.techmalak.ca with no problems as of this review.

So my immediate reaction after installing this app was a bit disappointing. But read on and I'll explain myself. The default email is really plain..So if you want to change it, you need to either have some HTML knowledge or figure it out. I did the latter. I found an HTML editor (I used quackit which is designed for people to just create a page and then copy and paste out the code - really easy) and I read the abandon aid FAQ.I am really happy with my email now. Testing in a live environment with actual data is a bit tricky because you have to keep waiting an hour and have to be careful what you did within that hour which might cause the email not to go out. It can get confusing! Don't be put off by that, just keep it in mind.
I do wish I could pull in the cart and show images of the product though. That would be fancy. To do this I would have to spend another $50 per month to upgrade my shopify account and use another app on top of it .....so for the cost of doing that vs the abandon aid solution, abandon aid :)

its cool but not accurate , i got an email from coolence saying that one item were recovered but there were no email sent out to the customer using Abandon aid app , the customer just processed checking out before the one hour window and before receiving the automated email

App works well, but I am looking for abandoned cart emails with more design features.