Access PRO Accessibility Tool

Access PRO Accessibility Tool

评论 (18)

整体评分
4.3
每个评分等级的数量
  • 83% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 6% 的评分是 2 星
  • 11% 的评分是 1 星
2024年8月13日

tis app looks good but it made me a red eror on my site that is visible to all my visitors, I called my shopify store developeer to help because the chat support coudlnt help and ask me all the questions. now after a full 24h my site is still broken and i get zero help while it broke my site, and the credits i used witin the app no refund also, not a good experience with support and the technical problem. I NEED HELP FROM SUPPORT PLEASE, your AcesPro broke my site and I want it fixed by your team please.

Night Glow Dock
墨西哥
大约1个月 人在使用应用
Entangle Commerce已回复 2024年8月14日

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced.

Our team did reach out to you via email on August 13th regarding the issue at *********dock@gmail.com, and we’ve since resolved the problem. However, it seems there may have been a miscommunication, as we did not receive any further response from you.

To ensure everything is working perfectly, we kindly ask you to reach out to us directly at support@entanglecommerce.com. We are fully committed to resolving any remaining issues and ensuring your site is back to normal as quickly as possible.

2024年8月29日

Shady pricing and reliability.

Travellty
美国
大约2个月 人在使用应用
Entangle Commerce已回复 2024年8月30日

We've received new & specific information about your review and have submitted a request for an inquiry along with the supporting evidence to the Shopify Reviews investigation team.

We ask you will maintain communication with us so the matter does not escalate further.