Accessibility Assistant

Thank you very much for taking the time to share your honest feedback.

We’re glad to hear that you find the service good and that the app itself works as expected. At the same time, we’re truly sorry that our pricing structure caused frustration, that is never our intention.

We’d like to briefly explain why certain features are tied to higher plans. Customizing elements such as widget size, position, language, and branding requires additional development, ongoing maintenance, and dedicated support. This is especially important because we support many languages and multiple platforms (Shopify, Wix, and WordPress), all with different themes and technical constraints. These advanced capabilities are therefore included in higher-tier plans to ensure long-term stability, updates, and reliable support.

We understand that features like language selection or widget sizing may seem “basic” at first glance. However, implementing them in a way that remains accessible, stable, and compatible across many environments is more complex behind the scenes.

Your feedback is very valuable to us and helps us improve both our offering and how we communicate plan differences. If you’d like, we’d be happy to review your setup together and see if there’s a way to better meet your needs.

Thank you again for your honest feedback.

Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help.

Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help.

Wish you all the success!