Avaliações (94)
Refinar
-
Por avaliação
We installed this app on our website and selected what we felt was an adequate plan. We paid for this plan with the understanding we were paying customers and we were installing a piece of software from a trustworthy source given the reviews here on Shopify.
A few days ago, we apparently surpassed some arbitrary number of page views that only they can see and understand. Somehow, they believe this gave them permission to place a grotesque looking ad on our fine jewelry website.
No warning. No email. No call and certainly, NO PERMISSION.
This company should be banned from Shopify and nobody should ever consider adding this app to their website. Apparently they believe it's their right to spam your customers.
J Shepherd
CEO
Pearl Paradise
Hi Faitma,
You have posted yet another fake review. I would request you to remove this fake review.
@ToOtherCustomer: Please don't just our app by reading this fake review. Install it , Use the free trail and then judge this app.
This customer also runs https://deals.today.com/. Here is how this customer interacted with us.
Bad side of TODAY.com and their association PP Web Pros. (They Threatened as well )
https://bit.ly/2Y3bNCu
It was super easy and helpful to create our accessibility statement! They were super helpful and easy to work with!
Awesome fast attentive support. Five Star Service.
Support is the absolute necessity when considering an app.
Good set of enabling tools for visitors to adjust the look of your site to be more readable for the vision impaired.
Lacks a reader/read out loud read function like a competitor has But pluses are that the suite of tools is more comprehensive and it offers really good customization features.
It Installed with no problems and now after full operation for nearly 2 weeks I know I can recommend this app to anyone who wants to add another dimension of access and customer service to their site.
I do not like that there is no automatic monthly billing like with the other apps have installed. You can purchase for a year for convenience, but the cost is higher.
We were looking for a serious accessibility enabler app for our new fashionkids.gr store. This one is very affordable, fully packed with features and all the whistles and jingles - colors, contrast, text size, font, icons - possibilities seem endless and we enjoy to play and tryout various options. Unique in this price range, even in the lowest subscription, is the native support of European Languages - ours is GREEK. Translation to other languages is built-in in this app. In fact the user can select from so many languages that we would love to be able to customize the app to restrict the list of the languages proposed to the user. Would love to have some kind of official Certification of WCAG level compliance. e
What in the world?! They force you to authorize them to charge you $3,600 !! Poor communication!!! Very confusing!!
Update :
This issues is no more valid as we have fixed it from our end. Thanks for pointing this out.
Orginal Comments :
Thanks for your honest review.
This implementation is done because of the Shopify's strict rules
Shopify says that " if any app provider likes to charge customers by their usage, then you should show the maximum limit per month".
So based on our all plans $3,600 is the highest and hence it is the maximum amount of credits you can buy from us per month ( if & only if you wish too )
Even on the screen where you approve this, we have clearly mentioned this as follows:
" You cannot buy more than $3600 credits from us in a month. We charge you based on the credits you buy in next screen. You are not spending $3600 now - This is just a maximum limit that you can spend if you are willing to. "
We have made enough attempts to communicate and reduce confusions.
Thanks for giving us an opportunity to make one more attempt towards the same.
Installed this app 3 days ago and it is a great tool to assure you are conforming and compliant with ADA.
Highly recommend this. Sachin was very helpful - and very patient with me! He walked me through the entire process and it was very easy. Confident we are in compliance now.
Sachin was very helpful answering all my questions. Many thanks for all your help.
Overall, I would suggest that you allow us to check off boxes as we complete the steps of setting up the application.
They made setup easy and provided everything we needed to ensure our website was compliant. Support was helpful and they got on a call to walk me through finalizing the website setup.
Very useful, thank you!