The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Terrific app & support. Their team was quick to implement a feature suggestion. Good for small sellers, but not medium to large. Their pricing is based upon number of page views which meant several thousands of dollars annually for us.
You are 100% right. Our pricing became expensive for medium to large sellers. We realized it after you emailed us and also found the same clues from other customers.
Hence we took immediate action. Now we give 50% extra credits on bigger plans.
Here comes the good part.
We emailed the price change to you. After 2 days you installed our app again and bought one of our yearly plan that had 50% extra credits.
We just like to thank for your extended support.