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Our website is based our of CA, we got sued from a blind person and realized this app didn't protect us. Maybe I was misinformed of what the app would or would not do.
Easy to set up, their customer support was super helpful and quick to jump in to assist. Thanks!
Thanks so much for taking the time to leave a 5-star review. I'm really glad to hear you found the app easy to set up and that our customer support was helpful and quick to assist.
We appreciate the feedback!
Kaspars is extremely helpful and fast in response, highly recommended, we were using another app but so glad I switched to this one :)
Thank you for the wonderful feedback! It's comments like yours that make our work worthwhile. I'm delighted you're finding value after switching to Accessibly. We're constantly improving our app, so please reach out anytime if you have questions or need assistance with any features!
Very easy to use and set up app! Customer support was very helpful and fast in reply.
Hi,
Thanks for your wonderful review! We greatly appreciate you taking the time to share your experience with Accessibly. It's feedback like yours that helps other stores discover tools to make their websites more accessible.
If you need any help in the future, just let me know!
The team was super helpful! Would absolutely recommend them.
This app is worth every penny. Not only does it provide the functionality that every website needs, but their customer service is beyond amazing. I submitted a question regarding the app and received the most detailed responses explaining to me what the app does, what it doesn't, and ways to maximize it. Sharing what I learned: Based on the published Web Content Accessibility Guidelines (WCAG), this Accessibly app can help your website achieve compatibility. Also learned that you should scan your website using this ADA compliance tool—https://wave.webaim.org and fix the errors. Such a great app and the most helpful customer service. Highly recommend!
Dermasuri team, thank you so much for your wonderful review! If there is anything we can do for you, let us know!
Perfect, everything is functioning as expected on our end.
I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously.
Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us.
To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours.
Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future.
Best regards,
Kaspars Milbergs
CTO, Accessibly
Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you are happy with the Accessibly app and that our customer support has met your expectations. Our team is dedicated to providing quick and responsive assistance to all our valued users.
We're delighted that you find our app easy to use and install. Accessibility is at the core of what we do, and your satisfaction motivates us to continue improving our services.
Thank you for choosing Accessibly!
Amazing app. It has all the features that we need in order to make our website more accessible.
Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible.
Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging.
If you have any questions or need further assistance, please don't hesitate to reach out.
Your support means the world to us!
As a visually impaired creator, I wanted to accommodate all my customers/visitors when accessing my shop. This app works perfectly for that, gives the visitor control of what they experience, and adds even more accessibility than most other similar apps. I highly recommend it!
Dear Deven Rue,
It warms our hearts that you have selected our app to be a part of your store and we can help. Thank you so much for your kind words!