AE: Order Editing & Upsell

We have used Account Editor for 7 months now and are very happy with the functionality. The app developers are very attentive and helpful, adding new features and responding to queries quickly.

The cancellation controls alone save us hundreds in lost shipping costs.

TOP app, really useful. The support has been outstanding, they helped us very quickly and implemented an important customization for us in no time. It’s rare to find a team this responsive and efficient. The app does exactly what it’s supposed to do, without unnecessary complexity. Highly recommended.

Eric and the team were supportive in helping us set everything up and even worked to a create a feature we requested! While there were some bumps and learning curves, we figured everything out. The team is responsive and flexible.

Easy to setup and implement, I should have done this WAY SOONER! Out of the box it had exactly what I needed to eliminate 80% of my customer service calls for order editing. For the rest I needed something they didn't have and the team implemented a new feature within a week to get exactly what I asked for. Amazing app, outstanding customer support and well priced.

We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.

After spending days with another app similar to this, I gave up thinking what we needed couldn't happen. Then we searched for the highest recommendation for order editing built for Shopify and AE was the number one choice, so we installed. We set up a meeting for the following morning. Within minutes, their team not only walked me through, but volunteered to set up totally for me. This app does everything we needed and will free so much time spent supporting our clients while allowing them to have full control. I love that I could pick and choose which options worked for us. DO NOT HESITATE to get this app! It's AMAZING and their TEAM is PROFESSIONAL, KNOWLEDGEABLE and PROVIDED more than we expected. Grateful for them!

Support has been amazing, super responsive and always quick to help. They consistently implement what we need without any hassle.

Great app and customer support. Always helpful and open to suggestions for new features.

Super application ! Elle est vraiment très utile et fonctionnelle. On apprécie les échanges avec le support client qui est très à l'écoute.