AE: Order Editing & Upsell

I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.

The devs are great and very responsive to requests for support. I can see this app saving us a ton of money through shipping and making us more through allowing post purchase upsells

The Account Editor app is a must have. It gives customers the ability to manage their orders and allows for post-purchase upsells and changes like no other app we've found to date. If you are looking to improve your customer experience and engagement and also increase your AOV, this app is the way to go.

Very helpful app in terms of retaining orders that may have been lost due to error.

Tom was absolutely amazing! He took the time to explain in detail how the process would help make my store top of the line. He went the extra mile to ensure I understood every aspect of setting up and improving my Shopify store. I was very nervous at first, but he reassured me that he would keep working until my vision came to life—and he truly delivered! I’m beyond happy with his professionalism, patience, and dedication. Highly recommend Tom for anyone who wants quality work and genuine support.

They walked us through everything on a call—super helpful and friendly. We’ve added thousands in upsell revenue since installing. The ability to automate edits, cancellations, and upsells has saved us so much time.

Working with ITGeeks! has been a great experience. Not only did they eliminate the troubleshooting issues we were having on our website but they offered some insight to a better user experience.

Im very satisfied with the help I got from Andrew and Tom. They made my website upgraded in just a couple of days and they recommended alot of things to improve my website which I am very happy about. and I cant wait to get more sales in!

AE let us set smart timeframes for editing and cancellations—exactly what we needed. Huge thanks to Eric for helping us get everything set up just right. The financial impact of AE was immediate—sales up, support costs down.

Setup help was quick and effective. Very happy with the support. We’ve seen measurable ROI from upsells triggered post-checkout. One month in and we've already seen a 15% lift in AOV from upsells.