AE: Order Editing & Upsell

Absolutely love this app, the developers are also super helpful.

I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.

Account Editor has been a game-changer for us! It allows our customers to edit their orders instantly, which has drastically reduced the number of support tickets. The address validation and real-time email updates are excellent features, and the Shopify Flow integration adds even more flexibility. Highly recommended!

Account Editor has been a game-changer for our store! It gives our customers the flexibility to update their orders post-purchase, which has reduced support requests and improved satisfaction. The interface is clean, and the support team is responsive and helpful. Highly recommend!

This app is a great choice for people looking for an order editing solution at an accessible price. We started with the free plan for a while and then jumped to the paid one but frankly, the additional features and priority support have been worth every penny.

Smart cancellation settings have made managing cancellations so much easier. I can customize cancellation reasons and enable them only when needed, giving me better control over the process. This feature has streamlined operations and reduced unnecessary cancellations.

Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.

The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time

Exciting and useful application! It allows our customers to edit their own orders, fix addresses, and manage their accounts with complete autonomy. This feature enables our customers to resolve issues immediately and with confidence. Not only does it provide a seamless and efficient solution for them, but it has also saved our customer service team valuable time by reducing the number of manual updates and inquiries. Highly recommend it for any business looking to empower their customers and streamline their operations!

Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.