AClone: Backup & Duplicate , 6 reviews

Overall rating
3.5
Counts per rating level
  • 50% of ratings are 5 stars
    3
  • 0% of ratings are 4 stars
  • 17% of ratings are 3 stars
    1
  • 17% of ratings are 2 stars
    1
  • 17% of ratings are 1 stars
    1
Edited May 24, 2023

I tried this app twice.
The first time, couldn't do the backup because always got a code error, and had to contact customer support. After a while they fixed it. But didn't convince me to pay every month $60 for something that doesn't work properly.
After a few months, I tried again, paid again, and the same, when I try to export the site, I get an error code saying that I need to contact support. Even when I try to import the theme in the other website, I get errors too.
I contacted them asking for a refund or solution and they never responded.
Will file a claim with Shopify.
Update: after a week, Shopify's customer service involved, got a response and they refunded the money.

GeekMadness
United States
22 days using the app
1
1