Acquire

Acquire

提供者:Acquire

A conversational customer experience platform

无 5 星无评价

Engage online shoppers

Add live chat to your store and talk with buyers as they shop. View purchase history timelines. Create, edit, cancel, and refund orders.

Seamlessly switch channels

Escalate chats to video or voice calls in one click. Track all communication, including emails and social media messages, in one place.

Automate easy answers

Enable customers to check up on order status using live chat and bots. Collect feedback across all aspects of your customer support.


关于 Acquire

Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactions, and enabling the ability to architect faster and more efficient processes — people, not channels, are put at the heart of customer service interactions.

Centralize Your CX Workflow

  • View every customer interaction from any channel—email, chat, SMS, social media, voice—in one dashboard
  • Seamlessly transition from text-based channels to embedded voice, video, and/or cobrowsing
  • Provide order updates right in the messenger
  • Automate FAQs with chatbots and knowledge bases

Powerful Business Data & Analytics

  • Personalize messages based on visitor behavior, demographics, device type, and more
  • Create and monitor SLAs
  • Track chat activity, bot effectiveness, agent performance, and more with 50+ out-of-the-box reports

集成

  • Salesforce,
  • Facebook Messenger,
  • Google Analytics,
  • WhatsApp,
  • Zapier

媒体图库

支持

Teams

$90/月

per user per month, additional charges may apply

  • Chat
  • Cobrowse
  • Video and voice calls
  • Unified agent workspace
  • Customer Notifications & Chat Rules
  • Multilingual Support
  • Conversation Routing

Professional

$120/月

per user per month, additional charges may apply

  • Everything in teams plus
  • AI chatbots
  • AI Auto Suggestion
  • Queue Prioritization
  • Agent Performance Insights
  • Knowledge Bases
  • Real-time Dashboards

* 所有费用均以USD结算。
** 经常性费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

0.0 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。

  • 5 评分
    0% 的评分是 5 星
    (0)
  • 4 评分
    0% 的评分是 4 星
    (0)
  • 3 评分
    0% 的评分是 3 星
    (0)
  • 2 评分
    0% 的评分是 2 星
    (0)
  • 1 评分
    0% 的评分是 1 星
    (0)

最新评论

尚无评论