ActiveCampaign Email Marketing

This app is fine. Does what it should do. Active Campaign is best. It sends all customer data to active campaign and from there we import it also to salesforce. So cannot go wrong with it.

Pro:
- variety of filter, segmentation, etc. for automatizations
- very complete related to marketing automatization + CRM (the CRM I havent checked yet)
- onboarding and other premium options to have 1 on 1 sessions and support Contra:
- it would be nice to set basic colors, fonts, currency, language, etc. for all the templates (language because in my case it would be nice to have the interface in english, but emails in spanish), as this is not available it cost extra time
- the onboarding could be a little more proactive from ActiveCampaign to give more suggestions, best practices etc. - the page is loading quite slow, I dont know if this is a problem right now (the last weeks) or since ever

We was using during test period and after we deleted the APP. 3 days after that it was deducted the monthly fee from our account. It is absolutely unfair, pay back this amount ASAP!
1 day later
One day passed no answer !! Is my credit card information at risk? Can they deduct anything at any time? Why don't they answer? When they wanted to sell something within 1 hour they answered ...

Really simple and powerful integration! Just with a couple clicks the shop is directly connected to the whole AC Ecosystem!

Service stole my money, asking to do the payment again because the last payment was not reflected in their system (but they do see it on the Shopify side). Support can not activate a monthly plan even after I've provided a receipt. For more than a week, they do nothing, support really doesn't want to work, forcing me to do their job. If you want to get stressed for no reason, this is the perfect place...

I love how well this app integrates with my Shopify store. There are still some features I'd like, but it's pretty seamless out of the box and if there are issues, support is amazingly responsive.

Very bad. Abd. Cart is not working and customer service is very slow. I have also tried to contact an account with many contacts and they do respond quickly.

Active Campaign is the best CRM system in my opinion. It fits our organization like no other competition. We have just launched our online store and we will be heavily utilizing AC with Shopify. Collecting emails through AC and utilizing automations is a joy!

Active Campaign has really helped us connect with our clients in a more consistent and branded way. I would recommend to small businesses as they continue to grow and want to market more consistently through email. We are looking forward to more robust reporting options. Customer service has been helpful as we work through issues, although they need more staff to handle Monday & Friday calls as the wait times can be long. The ability to request a call back has been very helpful.

VERY Bad app~ Missleading ~ I cannot use Lite plan on Shopify,they said Shopify can only integrate on Plus plan or above ~ But their billing page is showing the Lite plan and discount to attract customer but actually we cannot enjoy it ~
Moreover , I cannot enjoy 50% discount for 3 month~ When I first click on the Active campaign billing page , it shows the discount , but when i want to upgrade to paid plan , the page turns to Shopify billing page it bill the original price. After that ,I sent the email to them to report the situation, they persuade me to open the account on there own platform , and not bill on shopify so that i can use the discount, and at the same time , i need to cancel the free trial account and all record need to be redo again !!