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ActiveCampaign is an absolutely amazing CRM. It provides great integration with Shopify which has really helped us streamline our efforts and provide personalized experiences for our customers.
Easy to use marketing automation app, with good support whenever required. Some powerful tools available as well.
This App is very beneficial to my marketing effort. It is overwhelming at first and the learning curve is steep but I received truly excellent support from Laura Ledesma during the onboarding process that gave me all the tools I needed to use the App effectively. I would like to see more bulk upload features as some of the setup was time consuming. That said, once the setup is complete the App needs little, if any, ongoing maintenance and the reporting features are good. Highly recommend this if you have a need to communicate tailored information to your customers in an automated way.
Linking ActiveCampaign and Shopify was easy with the app. It has worked without issue since the installation. Customer service on both sides was able to help make sure it was done correctly. One of the easiest things to do in my store setup. Thanks!
This app is extremely user friendly and effective. It has been an important instrument in expanding our company.
Great service up to the point when you commit to the paid plan... after that my account manager disappeared, passed on from one rep to the next. Ended up costing us $600 USD and we didn't send a single e-mail or gain any insight. This app is definitely not for small businesses trying to simplify. It needs a lot of your time and has a steep learning curve.
Hi there!
Thank you for sharing your honest feedback — this is certainly not the experience we want our new customers to have. A member of our team has reached out to you via email about setting up a 1:1 account strategy session. We'd love to help you achieve success with ActiveCampaign, so if there is anything else we can do to make it happen, please let us know!
— Your friends at ActiveCampaign
I've bounced around to a handful of email platforms and ActiveCampaign was finally one that has worked excellent for me. I've loved the shopify integration, it's helped with our automations and adding products directly into emails.
Only recently started using the Active Campaign integration with our small store, but so far it's great. The dashboard showing the sales as a result of the email campaigns is great. Even the rest of the data on cart abandonment, conversion rates from the emails, just makes it super clear what areas we need to improve. We have just set up the cart abandonment email series and looking forward to getting more automations set up too.
Active Campaign has been really helpful to get automations and customer journeys up and running! Our account manager is so helpful with any question that we have--and she provides ideas/recommendations to get the most out of Active Campaign.
Great App, having Shopify integrated with Active Campaign is priceless. It allows our business to better serve our clients by creating campaigns that are always specific and customer oriented.