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ActiveCampaign made the transition from Mailchimp a breeze. Our brand was leaving 2 services behind that served different purposes to use only ActiveCampaign. Our account reps have been great at answering all of our questions. My biggest area of improvement would be to add in more contemporary templates and make the drag and drop feature when building out campaigns a little less clunky. However, I will say that our deliverability rate has improved exponentially so, if my only complaint is a minor aesthetic one - I'll take it! :) Thank you for all of the assistance.
Bayberry Cottage
I love using Active Campaign! Their fully automated emails take my potential clients through getting to know my business and take new clients through their onboarding process. Today I changed my lead magnet with the season and quickly and easily changed my automated emails to match. Great reports so I can easily see how effective my campaigns are too.
I use Active Campaign as my CRM after switching from Drip. There is NO comparison! It integrates seamlessly and easily with Shopify to nurture and enhance the customer relationship and experience.
So I have a band and I hired a marketing coach to teach me about making money as a musician. One of his sources of revenue is merchandise. He told me to set up a facebook ad and to give people music for their email address. Then send emails to the growing email list, using Active Campaign. Then, to link this to shopify and sell tshirts and other merchandise. Well, so far I haven't sold anything but I think I know what to do. At least I have a thousand emails and about 10% open my weekly emails. My coach tells me I have to make offers, bundles etc and then I'll start to sell. It's a journey and I'm eager to take the next steps. I found it pretty easy to set up the shop...but look at some of the beautiful online stores, then you know there's work to be done. Best of luck!
I have used AC for 5 years and have spent lots of time talking with staff about tools and have learned so much! I am asking for new tools and they listen and sometimes implement them for me. great company
We've been using activecampaign's deep integration with Shopify since the start. It provides great workflow benefits, especially for contact automations, cross sell to customers, and cart abandonment processes,and support has been excellent.
I've used a few different email platforms and so far we really enjoy ActiveCampaign. It is on the pricier side but you get a lot of features which are unique to the service. I also enjoy that they're constantly innovating and releasing new features. I would recommend this for more established businesses.
Highly Recommend:
I have really liked Active Campaign and what it is allowing me to do with my Shopify store. I can automate emails to go out, which saves me a lot of time & energy. The staff is super supportive & responsive which means a lot.
I was given an incentive to do this review, but my review is honest. I’ve only had one minor glitch and it was dealt with swiftly. I highly recommend this to anyone. Worth every penny!
We use this app to re-market to our customers, and build our database. The app is easy to use and integrates well with our Shopify store. The only limitation we find with Active Campaign is that we cannot track customers who do not have an email address (we have a few customers that do not actually have emails). On the whole, however, the app is so easy to use and it really increases our productivity.
Excellent app. We've been using it for about 4 years now. We used Mailchimp previously but as our business has grown we needed a more robust email platform. It's really easy to tag customers and break them out into segments. The automations are also great. AND it costs less than Mailchimp did. Can't say enough good things!