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We’ve been using ActiveCampaign for a a bit over a year now after moving from MailChimp. It’s better in a lot of ways, especially how easy building automations is with their visual flow builder. One of the issues early on was having better segmentation conditions for our customers and syncing with Shopify properly, but it’s looking like this app has resolved some of those issues, so that’s a plus.
This app is super helpful in figuring out automations. I felt like I was having to do a TON of back and forth figuring things out and it made it much more simple.
I definitely like email marketing and automations that can triggered by at least 100 different actions. I have 2 tickets currently with support team; they are slow at getting back with me or have just forgotten I exist. If your email is Outlook based you will have a lot of problems (receiving campaigns to inbox). Another thing that i find strange, is that after you send a campaign you can no longer reference the email (sometime I want to see what subject line i used, the images used, etc.) and it doesn't seem like that is an available view. I also would like if there were more campaign templates available as the 20-30 I see are very basic.
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It looks very complete and comes highly recommended from digital marketing friends so should be perfect for my business. I’m looking forward to learn it
Was able to integrate Shopify and ActiveCampaign to transfer contacts and trigger automations. Email Designer is really well built but can be slow and buggy sometimes.
Loved my onboarding process with ActiveCampaign. I have never had such quality service and attention during an onboarding. I am excited to see what features they keep developing, specifically improvements in reporting.
I love that we can connect Shopify with Active Campaign. It took me a couple searches and calls to figure out how to link a Shopify product purchase with an automation trigger in Active Campaign. But now that I have that figured out ... I love the integration. Saves me a lot of time tracking customers.
We are using the AC app since 2 yrs, it works perfectly and allow us to automate all funnel strategy.
Good and robust email automation tool for Shopify. They'll help you get up and running with training etc. as required.
I love the integration between active campaign and Shopify. selecting products to feature in emails is a brilliant feature and post-purchase automations are also very easy to setup. Great platform and seamless integration.