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We have been using AC for years before even connecting it to our Shopify store. they clearly have been listening to the marketplace as many new features were added along the way (lots of automations, landing pages tools, forms etc...all necessary tools to create content and capture emails to be pushed into lists/automations etc...). Customer service is always prompt and helpful, they also have regular webinars on their updates. It is much more than your entry level email tool (Mailchimp...). It works for us so we keep adding integrations with our online assets and do our best to automate everything that can be!
Great app but the only issue is being charged more for growing a list, paying based on users. Since moved to another company that charge a flat fee regardless of how many email addresses you have, not as good as A.C but cheaper and the emails are stunning, really beautiful.
The integration between Shopify and ActiveCampaign has some nice features for automation, upselling, and integration. Sadly, it fails when you try to access much of the data for segmenting. For example, there's no way to segment based off of customer shipping country.
Thank you for taking the time to leave this review! We'll be sure to share this feedback with the team as they work to improve the customer experience.
-Your friends at ActiveCampaign
I definitely like email marketing and automations that can triggered by at least 100 different actions. I have 2 tickets currently with support team; they are slow at getting back with me or have just forgotten I exist. If your email is Outlook based you will have a lot of problems (receiving campaigns to inbox). Another thing that i find strange, is that after you send a campaign you can no longer reference the email (sometime I want to see what subject line i used, the images used, etc.) and it doesn't seem like that is an available view. I also would like if there were more campaign templates available as the 20-30 I see are very basic.
Thank you for taking the time to leave a review. Feedback from customers is important to us and helps us create a better experience for users in the future.
-Your friends at ActiveCampaign
This integration has made our very complicated system simpler. We have 3 Shopify stores in three separate industries, so managing the opt-ins and campaigns was become quite a nightmare for us.
We were introduced to Active Campaign through the 0-110K training course, and it is probably the best referral we received.
Using Active Campaign and Shopify it took us only about a day to set up all of our systems so that specific opt-ins went into specific buckets.
Its also rewarding to see our opt-ins return to the store and spend consistently as we send out e-mails. For us, this was the system we spent about two years looking for. Highly recommended.
Good service....easy to use and feature-rich. Love how it has a direct integration with Shopify and we do not need to use yet another app to make it work! Good customer service as well!
Sto lavorando da qualche mese con Active Campaign e sono davvero soddisfatta delle funzionalità e dell'assistenza ricevuta. Non sono un'esperta del settore marketing ma la piattaforma è davvero intuitiva e facile da gestire. La consiglio vivamente a chi vuole utilizzare le giuste strategie per far crescere il proprio brand.
We've been using ActiveCampaign for over 5 months now and we've never been disappointed. Their customer service is top-notch and always dependable. Not to mention their email automation feature is the best out of all the ESP's that are available on Shopify.
It looks very complete and comes highly recommended from digital marketing friends so should be perfect for my business. I’m looking forward to learn it
I used this app to help integrate my store and ActiveCampaign together & was super simple to set up.