評論 (392)

整體評分
4.3
各級評分數量
  • 79% 的評分為 5 顆星
  • 13% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2022年9月19日

Active campaign has been very useful tool to integrate into our website to be our main CRM tool. For smaller businesses it is a great tool at an affordable price. We will continue to use Active to help grow our national footprint while following up with customers.

Material Drop
美國
使用應用程式 大約1個月
編輯時間:2020年9月22日

We was using during test period and after we deleted the APP. 3 days after that it was deducted the monthly fee from our account. It is absolutely unfair, pay back this amount ASAP!
1 day later
One day passed no answer !! Is my credit card information at risk? Can they deduct anything at any time? Why don't they answer? When they wanted to sell something within 1 hour they answered ...

Prémium Koreai Ginseng
匈牙利
使用應用程式 2個月
ActiveCampaign 已回覆 2020年9月23日

Hey there! Apologies for the trouble here. The team has sent you a follow up via email with additional details about your case and will be working towards getting this ...

編輯時間:2020年3月23日

Active Campaign has really helped us connect with our clients in a more consistent and branded way. I would recommend to small businesses as they continue to grow and want to market more consistently through email. We are looking forward to more robust reporting options. Customer service has been helpful as we work through issues, although they need more staff to handle Monday & Friday calls as ...

Team ProCell
美國
使用應用程式 大約1個月
2021年1月25日

Very bad. Abd. Cart is not working and customer service is very slow. I have also tried to contact an account with many contacts and they do respond quickly.

Painting Expert
荷蘭
使用應用程式 大約1個月
ActiveCampaign 已回覆 2021年2月3日

Hey there, thank you for taking the time to leave this review, and apologies for the trouble you're experiencing! It looks like your issue is being investigated by the ...

2023年4月25日

Service stole my money, asking to do the payment again because the last payment was not reflected in their system (but they do see it on the Shopify side). Support can not activate a monthly plan even after I've provided a receipt. For more than a week, they do nothing, support really doesn't want to work, forcing me to do their job. If you want to get stressed for no reason, this is the perfect ...

Forcefultech
瑞士
使用應用程式 30天
編輯時間:2021年9月27日

VERY Bad app~ Missleading ~ I cannot use Lite plan on Shopify,they said Shopify can only integrate on Plus plan or above ~ But their billing page is showing the Lite plan and discount to attract customer but actually we cannot enjoy it ~
Moreover , I cannot enjoy 50% discount for 3 month~ When I first click on the Active campaign billing page , it shows the discount , but when i want to upgrade ...

WecareU Shop
香港特別行政區
使用應用程式 24天
ActiveCampaign 已回覆 2021年9月28日

Hi there,

Thank you for sharing this feedback. We're sorry to hear that you're having a less than desirable experience with ActiveCampaign right now. We've escalated your ...

2022年3月29日

Mistakenly bought a cheaper package. Meant to buy premium package on a monthly basis. Customer service took forever to respond and then just ignored me. Sent 4 emails over multiple days have not even heard anything back in weeks!
Switched to Klaviyo

nova
南非
使用應用程式 23天
2021年12月12日

Je suis inscrite à active campaign au forfat lite, et à ce forfait, l'application ne fonctionne pas. On est obligé de prendre un forfait plus cher, trop cher ! Je vais quitter activ campaign, très décue !

Elenarts
瑞士
使用應用程式 18天
編輯時間:2021年7月27日

Worst experience to send bloody emails. Set up first email then kept getting emails as to why they can't send, send links, how long have you had these addresses, where did you get them and on and on. Paid a year in advance not expecting to get my money back... as expected did not get my money back after being a customer for about a week.

GOVintage Jewelry and Collectibles
美國
使用應用程式 15天
ActiveCampaign 已回覆 2021年7月21日

Thank you for taking the time to leave this valuable feedback. We're sorry to hear that things didn't work out, but if you have any questions in the future, please don't ...

2020年9月5日

I hate unlogic things .. I was a member with AC before using Shopify and when I started to use Shopify, I was unable to integrate it with AC they asked my to pay 70$ !! while if I use Shopify first then AC I'll pay 15$

WAZ Stores
阿拉伯聯合大公國
使用應用程式 12天
ActiveCampaign 已回覆 2020年9月8日

Hey there, so sorry about any confusion! Our Shopify Integration is available for users on our Plus plan and above. If you'd like a bit more clarification, feel free to set ...