Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

July 28, 2021

I really enjoy ActiveCampaign. The customer support is excellent and so are the tutorial videos and training they offer

Natural Benefit
United Kingdom
12 months using the app
January 25, 2021

So far, my new Shopify integration with Active Campaign is working just as I need it to. I've been using AC for well over 6 years, and it's done everything I need it to (and I'm pretty sure more than I ever could)!

Bryan Reeves
United States
12 months using the app
December 31, 2021

Hello !
Great app, fully do the job I need Using AC x Shopify for ~1 year from now and it’s awesome.

Elevate
France
12 months using the app
November 19, 2022

We use Active Campaign to manage the customer experience for those who purchase our books through Shopify as well as purchase our courses through Thinkific. The integration between Shopify and Active Campaign is perfect. It took almost zero time to set it up and I can do all sorts of automations to engage with customers based on their product purchases.

Coach22 Bookstore
United States
12 months using the app
Edited October 8, 2021

Great app to automate my email marketing I use Active campaign all the time to automate my emails. They have really good reporting and their support team is exceptional. I wish it was a little bit more flexible on the graphic design options when designing a completely custom email from scratch. The abandoned cart is powerful and the competitive advantage I see on active campaign over others is that they give you a lot of support calls so you become skilled at using the software.

tigresport
Mexico
11 months using the app
December 14, 2020

An excellent app in combination with Shopify. A great integration and very useful data, easy to set up campaigns and automations to get more sales.
Great way to split customers preference with tags and specify products to like to the best opening rate. Very happy with this!

Magik Muzik Shop
Netherlands
11 months using the app
June 3, 2021

ActiveCampaign is perfect for us. Our sales team uses it to track, validate, and work with leads. We owe a large chunk of our yearly revenue to the ease of automations and pipelines that ActiveCampaign provides. We also use ActiveCampaign for our email marketing- we've found it to have all the features we need, at a price that's perfect for us.

Hot Cup Factory
United States
11 months using the app
July 12, 2021

We have been using AC for years before even connecting it to our Shopify store. they clearly have been listening to the marketplace as many new features were added along the way (lots of automations, landing pages tools, forms etc...all necessary tools to create content and capture emails to be pushed into lists/automations etc...). Customer service is always prompt and helpful, they also have regular webinars on their updates. It is much more than your entry level email tool (Mailchimp...). It works for us so we keep adding integrations with our online assets and do our best to automate everything that can be!

Olloïs
United States
11 months using the app
March 6, 2020

This integration has made our very complicated system simpler. We have 3 Shopify stores in three separate industries, so managing the opt-ins and campaigns was become quite a nightmare for us.

We were introduced to Active Campaign through the 0-110K training course, and it is probably the best referral we received.

Using Active Campaign and Shopify it took us only about a day to set up all of our systems so that specific opt-ins went into specific buckets.

Its also rewarding to see our opt-ins return to the store and spend consistently as we send out e-mails. For us, this was the system we spent about two years looking for. Highly recommended.

Lifebeats Gifts
United States
11 months using the app
February 11, 2021

Good service....easy to use and feature-rich. Love how it has a direct integration with Shopify and we do not need to use yet another app to make it work! Good customer service as well!

Healthy Truth
United States
11 months using the app