Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

January 15, 2021

The deep data that I am able to get from my prospects and customers is amazing! It's an added bonus that I can use ActiveCampaign as a CRM as well.

Ultrafade
United States
Almost 4 years using the app
April 1, 2020

I have used this company a lot and am still learning how to utilize it for my Shopify store but I can tell you I love everything about Active Campaign! Easy set up, great staff, and super helpful if you need help!

Out of all the systems and backgrounds I've considered them one of the best decisions for my business!

Southern Style Boutique
United States
Almost 4 years using the app
Edited March 6, 2020

After using Mailchimp for over 5 years, my switch to ActiveCampaign was a revelation. I can now see exactly how my customers interact with my website and marketing campaigns at every stage — and what results in the most sales. That's allowed me to hone my strategies in a way I never could before, while also saving me a lot of time. The automations (like abandoned cart emails, surveys, engagement tracking, and multi-email drip campaigns) have let me better understand what my customers want, so I can give them a great shopping experience. And the cherry on top? The integration was so easy to set up. 



I have been running my small business for 7 years now. This past year was my highest revenue-generating year to date. What changed? I now have ActiveCampaign.

Scofflaw Nail Varnish
United States
Almost 4 years using the app
October 13, 2021

Fantastic app, links in really well with triggers, customer clicks and views and fast response times. Highly recommended

The Flavour Chef
Australia
Over 3 years using the app
Edited March 6, 2020

I've been using the ActiveCampaign app for a while. It's great that you can send automatic emails based on customer's behaviour and what they purchase. I also really like the ability to put this information into marketing emails so that it can customise the messages to what customers are interested in buying. All in all, it makes it selling easier.

MasteryScience
United Kingdom
Over 3 years using the app
October 22, 2020

The automation potential on this app is unreal. I can't say enough good things about it. It has helped us focus on marketing

Blonyx
United States
Over 3 years using the app
February 19, 2021

I have been a long time ActiveCampaign user and the sync with our Shopify store has been great. You are able to do everything available on the more expensive email platforms for a fraction of the cost... AND typically more functionality. Definitely would recommend.

OperaVR & OperaDDS
United States
Over 3 years using the app
September 21, 2020

Active Campaign is an amazing piece of software. I have used it for years and they have rolled out so many new features over the years to help my business grow, from live chat, to deeper integration with Shopify, to even landing pages.

Active Campaign also has the best support and training of any CRM or Email Marketing app. We got excellent one-on-one training with their marketing experts, which made it so easily to monetize quickly.

Mason Bottle
United States
Over 3 years using the app
February 22, 2021

I have been using ActiveCampaign for 6 months. I have used many different email sending services and this has the best interface. It is the best one I have used so far.

ceceswarehouse
United States
Over 3 years using the app
Edited January 13, 2021

After moving over from MailChimp we've not looked back. Great stats to keep track of interactions, etc. Highly recommended!

South Records
United Kingdom
Over 3 years using the app