Reviews (271)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing tool for its seamless Shopify integration, enhancing customer data management and automations. They appreciate its user-friendly interface, robust automation features like abandoned cart sequences, and effective CRM capabilities. The responsive customer support and continuous updates are also praised. Additionally, the ability to segment customers and personalize marketing efforts is valued for boosting sales and customer engagement.

September 26, 2020

I use AC with Shopify because it's robust without being complicated. I've used a couple of other email marketing platforms and AC is by far my favorite. The only thing I wish it could do is magically recognize when a customer leaves a review and start an automation!

drwholeness.com
United States
Over 1 year using the app
April 15, 2021

Great app, helps a lot with automation and keep our customers engaged with the company and the products we offer. Easy to track the stats about open and purchases coming from the email marketing.

Rosaholics
United States
Over 1 year using the app
August 2, 2021

I use Active Campaign as my CRM after switching from Drip. There is NO comparison! It integrates seamlessly and easily with Shopify to nurture and enhance the customer relationship and experience.

FREEaliTEA
United States
Over 1 year using the app
Edited January 13, 2021

We've been with Active Campaign for 2 years now. Happy to now be able to easily connect active campaign through an app in shopify. Active Campaign has a lot of options to automate and personalise the customers experience through emails and sms. Like the split testing option and being able to tag customers based on where they click in an email. Thanks!

mixmix.ca
Canada
Over 1 year using the app
March 6, 2020

I've used ActiveCampaign for years and have always been very happy with it. Having multiple shopify stores, I need a good integration with them. The new AC app is doing great for us with all of the stores we have implemented it into.

Gtechniq North America
United States
Over 1 year using the app
November 18, 2022

ActiveCampaign ha sido nuestra mejor opción para administrar la comunicación con nuestros clientes. Automatizas y AC hace el resto. Saludamos a nuestros clientes en su cumpleaños, mandamos correos de bienvenida a nuevos contactos y no tenemos que estar pendiente del calendario. Además cuentan con atención en español!

Moto-Rad
Mexico
Over 1 year using the app
July 28, 2022

APP Perfetta!
L'app funziona a meraviglia ed è molto semplice da utilizzare. Ottimo anche il servizio di assistenza clienti.

myAGG
Italy
Over 1 year using the app
Edited January 8, 2021

I like this app because it connects to my AC email & CRM system and then the magic begins. You can create automations based on most ecommerce behaviors. I see that integrations with other apps are added all the time which makes the whole app decision easier. Emails with product integrations works great as well. I´ll continue to use this app for sure.

DILMUN
Mexico
Over 1 year using the app
September 4, 2021

its pretty good. helps our small biz. Email automation is helpful and really cuts down on the amount of HR you need to take on.

The Z KIT
United States
Over 1 year using the app
April 22, 2020

I've been using Active Campaign for years, so I was thrilled when they created a Shopify app. We made the decision to go with Active Campaign over Klaviyo, after it was apparent that AC would provide us with better funnel flows and capabilities. I would encourage anyone who needs a highly capable email newsletter or automated email provider go with AC, who has been fantastic to work with, responsive and constantly seems to be actively adapting to changing market conditions. I've tried many, many email providers before, and I always come back to AC-- I've decided to stick with them for the forseeable future even as our shop has outgrown many of the other platforms. I see Shopyify + AC being a winning combination for my store-- we even have a 13% recovery rate on the abandon cart sequence we set up thanks to AC's great deliverability!

The Contract Shop®
United States
Over 1 year using the app