Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

Edited January 25, 2021

Powerful and simple email automations, with deep data integration you get all data you need.
With good support and free webinars you can do e-mail marketing by yourself!

Naravna Hrana za Pse
Slovenia
About 3 years using the app
February 1, 2021

We're just getting started with this setup but we're loving the integration and the options it provides to craft our customer experience journey.

Dr. Anna Cabeca
United States
About 3 years using the app
April 7, 2020

I used this app to get lead from my shopify account. It help me to collect data, send reminders and perform automation to help my customers. Thank you

La boutique AlphaBody
France
About 3 years using the app
March 6, 2020

I use this app to do all my email marketing. I was using Active Campaign even before I started with Shopify. One of the greatest feature is the intergration with The store but you get to see a visual map of the email sequence and the triggers. Not only do I use with Shopify but I use active campaign with my other business outside of Shopify. I highly recommend. As your business grows you can grow with this app.

N.I.Kouture
United States
Almost 3 years using the app
March 29, 2020

This app is working amazingly good! the portal they have is amazing all the details are written very well.

WizGear.com
United States
Almost 3 years using the app
February 19, 2021

We've been very happy with ActiveCampaign and all of the features it currently offers for our email automations. AC continues to add new and helpful features. We have always had great customer service with AC.

Kidpreneurs
United States
Almost 3 years using the app
March 8, 2020

I love this CRM software! It's really challenging to learn but I found the in person training helped a LOT. I wish I was able to attend the in person training in the beginning. I'm totally new to the CRm concept but love it once I got it going. There are a few character flaws but no major development flaws of the program and it does everything it promises. I like the many integrations and features it offers, you just have to take the time to learn the features. :)

PI
United States
Almost 3 years using the app
April 22, 2020

So simple to install. My favorite features include being able to track how my campaigns are working (how much I make per campaign), automations that are triggered as soon as actions are completed on my shopify store, and re-targeting customers based on their interests in my store.

NuVision Health Center
United States
Almost 3 years using the app
Edited January 12, 2021

We've been using both ActiveCampaign for a few years now and absolutely love it! Their flexibility when it comes to automations, tagging, and integrations is fantastic.

Messenger International
United States
Almost 3 years using the app
September 22, 2020

Here's the thing, it's not really an app, it's a direct connection from your e-commerce platform to your mailing list & automations. We were using Zapier for awhile to trigger individual actions and add customers to lists based on keywords/tags etc, but this just does it all for you, automatically, and it's beautiful.

The best thing that we use this for is for an automated abandoned cart automation. Shopify's is good, but with AC you can have it as long or as short as you'd like, based on parameters, triggers, etc etc. This overnight took our abandoned cart recover % from 0.08% to almost 2%. That's HUGE!

There are a lot of $15 apps we pay for, but as long as we're with shopify and/or AC I don't see any reason in the world why we wouldn't want to continue investing in this tool. Thanks AC & Shopify!

LAMBERTONES, LLC
United States
Almost 3 years using the app
ActiveCampaign replied September 28, 2020

Thank you for taking the time to share this review! It's great to hear how our users are growing their business!

-Your friends at ActiveCampaign