Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

April 21, 2024

The integration was easy to set up and we've been pleased with how it's integrated into our existing workflows before we added a branch to our business by way of using Shopify.

I know we've only just scratched the top of the iceberg on this integration, there hasn't been the time to go through the various support articles to see how we can maximise the effectiveness of this integration.

(Please note I have been offered a gift voucher for writing a review but was in no way encouraged to change my opinion of the integration and application - it just motivated me to actually do it!)

The Disobedient Business® Co. Bites Shop
United Kingdom
18 days using the app
Edited December 10, 2020

Love this app and its integration to ActiveCampaign. It makes it easy to track purchases, add products to emails (my favorite feature!), create segmented lists, and track your customer's journey throughout your website. The only reason I'm not giving it 5 stars is because it doesn't add the customer's mailing address into your ActiveCampaign account, whereas other CRM-Shopify integrations have, which was a nice bonus.

Swax Lax LLC | An Official Training Partner of US Lacrosse
United States
Over 4 years using the app
August 24, 2021

We love how easy the templates are to use and the creative designs that appeal to our customers. We appreciate the flow and funnelling.

Valour Sport
Australia
About 4 years using the app
December 17, 2020

The app is great. It definitly works great with Shopify. If you're looking to work with automations, ActiveCampaign is the best option.

BRAVEMAN LEATHER GOODS
Brazil
About 4 years using the app
January 15, 2021

We use the software mainly to send out informative emails, haven't much done the automatic part yet. The reach of the emails is good (won't go to spam like in some platforms).

THERA
Finland
Over 3 years using the app
Edited May 4, 2021

The more we use automation, the smarter is our job! Don't work hard anymore, but easier thanks to AC

My Cooking Box
Italy
Over 3 years using the app
April 15, 2021

Great customer service, local to us in Australia. It's such a welcome change to the email app we used previously.

The Wholefood Collective
Australia
About 3 years using the app
December 17, 2020

Easy to set up and connect our shopify store to Active Campaign. While product confirmations still come out of shopify, our follow up automation series is neatly flowing. Plus the form set up is simple and great!

Zero Waste
United States
Almost 3 years using the app
March 8, 2020

The Active Campaign integration with Shopify is very simple and easy to use! Our business has benfited enormously from the integration between Active Campaign and Shopify. Would highly recommend.

The Good Meal Co
Australia
Over 2 years using the app
November 11, 2021

I do really like the user friendly aspect of this app - The cost is indeed more expensive than our former MailChimp integration, so I am looking forward to learning more bells and whistles to help justifiy our bump in cost.

Aviva Stanoff Design
United States
Over 2 years using the app