Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, robust features like subscriber segmentation, custom automations, and customer behavior tracking. Many have seen increased sales and engagement due to features like abandoned cart emails and post-purchase automations. The user-friendly interface, efficient setup, and smooth transition from other platforms are also praised. The customer service is noted for its promptness and helpfulness. Merchants value the app's reporting and analytics capabilities and its ability to handle large contact lists. Continuous updates and added features show a commitment to service improvement.

October 13, 2022

Was able to integrate Shopify and ActiveCampaign to transfer contacts and trigger automations. Email Designer is really well built but can be slow and buggy sometimes.

Noots
United States
10 months using the app
February 10, 2023

Loved my onboarding process with ActiveCampaign. I have never had such quality service and attention during an onboarding. I am excited to see what features they keep developing, specifically improvements in reporting.

Just Ingredients
United States
9 months using the app
Edited July 21, 2021

I love that we can connect Shopify with Active Campaign. It took me a couple searches and calls to figure out how to link a Shopify product purchase with an automation trigger in Active Campaign. But now that I have that figured out ... I love the integration. Saves me a lot of time tracking customers.

RCKN STYLE
United States
9 months using the app
Edited May 4, 2021

The more we use automation, the smarter is our job! Don't work hard anymore, but easier thanks to AC

My Cooking Box
Italy
8 months using the app
December 9, 2021

We are using the AC app since 2 yrs, it works perfectly and allow us to automate all funnel strategy.

Eco Bio Boutique
Italy
8 months using the app
March 6, 2020

Good and robust email automation tool for Shopify. They'll help you get up and running with training etc. as required.

Smilelove Canada
Canada
8 months using the app
Edited February 22, 2021

I love the integration between active campaign and Shopify. selecting products to feature in emails is a brilliant feature and post-purchase automations are also very easy to setup. Great platform and seamless integration.

Kyles Collection
United Kingdom
7 months using the app
October 15, 2021

Links well with the Shopify store making triggers and automations simple. Would like to see more integration with products and collections similar to MailChimp though. Overall great customer service, and worth the price.

Sweat Society
Canada
7 months using the app
September 1, 2021

Active Campaign is great – I love the functionality and how helpful their services are! I just wish this app weren't an extra cost on top of paying for both Shopify & Active Campaign alone. Thank you for this option though!

Cycles Journal
United States
6 months using the app
January 5, 2021

So far so good! I've used other CRMs in the past, and AC has been an easy onboarding. We haven't dug deep into the automations yet, but it all looks ready and easy to use.

Kinross - Wine
New Zealand
4 months using the app