Proveway PayPal Tracking Sync
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Very happy with how easy the app was to set up and also for the fast response from their support team! Thanks Vijaya and Uptrack!
All i have to say is the the helping service is really good in my opinion i got helped step by step by 2 workers named syeda and Shruti by texted and they were very helpful. In my opinion a 10/10 service
Great app and support.
I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.
UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.
Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.
Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.
The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.
In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.
Very useful app and at a low cost for the value it provides, I run it on all my shopify stores and it works great.
If you want to gain PayPal's trust and strip, you should use the uptrack application, which is one of the best applications ever. And if you want to inquire about anything, you will find Vijaya J, she is a very understanding and professional person
This app is a game changer and the support team is incredibly good. Syeda in particular really helped me understand everything and get me started asap. Highly Recommend!
I like this app, it makes my job so much easier!
The support team is great and very responsive.
I will add another review when I use it more but until now it works perfectly!
Very useful help, gave good advice, Customer service feedback is also very timely,highly recommended!
This is a really great app! with automatic sync on, you don't need to worry anymore about manually syncing your orders and be on the Good Side of Paypal, I'm really excited about their future updates and features that will make eCommerce business easier to track down every order thru Paypal and Stripe, oh and not to mention their Customer Support is really friendly and be able to guide and respond to my inquiries fast.