Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 96 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
12. marts 2024

I enjoy this software since it simplifies my work!
The support staff is excellent and accommodating.
I appreciate Shruti's invaluable assistance.

SkinaFlax
Oman
20 dage bruger appen
1. februar 2024

Amazing Services from vijaya the help and services was amazing making it sure everything was setup 100%

Home Dropp
Sydafrika
Cirka 2 måneder bruger appen
30. april 2024

Syeda quickly and easily helped me improve the footer of my store. A great service.

DropCasa
Italien
Cirka 16 timer bruger appen
18. april 2024

The support team is really helpful. You get reply within 5-10 mins. Syeda from support team, really helped me in verifying my website

MDARI
Polen
3 dage bruger appen
21. februar 2024

Awesome app, the support team works well, able to solve my issue in live chat!
Special thanks to Sharuti!

Vynilus
Storbritannien
Cirka 2 måneder bruger appen
16. april 2024

Vijaya helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well

BOFLE
Saudi-Arabien
Cirka 8 timer bruger appen
21. marts 2024

truly a fantastic app with perfect customer support. I talked to a girl, Vijaya, and I think I understand better how Paypal payments work now than in a year of dropshipping. She helped me with the site overhaul and I can only be grateful to her. Thank you very much

PostureBros
Italien
Cirka 14 timer bruger appen
4. maj 2024

I enjoyed the customer service and they responded almost immediately and were very helpful. Shruti was a great help overall.
Thanks!

A&A
Israel
Cirka 6 timer bruger appen
23. marts 2024

Vijaya was a pleasure to talk to helped me with all my concerns

Sonata
Australien
28 dage bruger appen
20. december 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
Storbritannien
5 måneder bruger appen