Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de enero de 2024

Wonderful application Proveway PayPal Tracking Sync (I recommend!!!) Indispensable in work! And if you have any questions, Shruti in the support service will help you quickly and efficiently deal with any of them. Thanks to the support team namely Shruti.

Valentine's Day14
Ucrania
Alrededor de 2 meses usando la aplicación
18 de abril de 2024

The support team is really helpful. You get reply within 5-10 mins. Syeda from support team, really helped me in verifying my website

MDARI
Polonia
3 días usando la aplicación
16 de abril de 2024

Vijaya helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well

BOFLE
Arabia Saudí
Alrededor de 8 horas usando la aplicación
21 de marzo de 2024

truly a fantastic app with perfect customer support. I talked to a girl, Vijaya, and I think I understand better how Paypal payments work now than in a year of dropshipping. She helped me with the site overhaul and I can only be grateful to her. Thank you very much

PostureBros
Italia
Alrededor de 14 horas usando la aplicación
23 de marzo de 2024

Vijaya was a pleasure to talk to helped me with all my concerns

Sonata
Australia
28 días usando la aplicación
2 de abril de 2024

Absolutely wonderful customer service from "Shruti". very helpful.

SunnysPerlen
Alemania
22 días usando la aplicación
19 de abril de 2024

thanks for your review and quick explanation syeda

Silence Keep It Private
Canadá
8 días usando la aplicación
20 de diciembre de 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
Reino Unido
7 días usando la aplicación
13 de marzo de 2024

All i have to say is the the helping service is really good in my opinion i got helped step by step by 2 workers named syeda and Shruti by texted and they were very helpful. In my opinion a 10/10 service

TrendyTrades
Estados Unidos
Alrededor de 18 horas usando la aplicación
1 de abril de 2024

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Shruti was a great help overall.
Thank you!

tailsandpets
Reino Unido
18 minutos usando la aplicación