Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
20 décembre 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
Royaume-Uni
7 jours d’utilisation de l’application
13 décembre 2023

Proveway have been a great addition. They are also very response and happy to help in any way.

Arnold's Boat Shop Australia
Australie
Environ un an d’utilisation de l’application
21 novembre 2023

I like this app, it makes my job so much easier!
The support team is great and very responsive.
I will add another review when I use it more but until now it works perfectly!

mypawsomestore
Royaume-Uni
Environ 2 mois d’utilisation de l’application
22 janvier 2024

Wonderful application Proveway PayPal Tracking Sync (I recommend!!!) Indispensable in work! And if you have any questions, Shruti in the support service will help you quickly and efficiently deal with any of them. Thanks to the support team namely Shruti.

Valentine's Day14
Ukraine
Environ 21 heures d’utilisation de l’application
1 février 2024

Amazing Services from vijaya the help and services was amazing making it sure everything was setup 100%

Home Dropp
Afrique du Sud
Environ 3 heures d’utilisation de l’application
12 décembre 2023

Absolutely wonderful customer service. very helpful and great feedback.

Theico
États-Unis
2 mois d’utilisation de l’application
23 novembre 2023

Great app, helped a lot. Customer support is on the highest level, thank’s Vijaya, for fast responses and customer support

Hydroclean.uk
Pologne
Environ 2 mois d’utilisation de l’application
22 octobre 2023

Simply the best app you can't afford to miss on your Shopify Store. Grow your business with a partner that takes care of your payments. Thanks!

Urban Finds
Kenya
Environ un mois d’utilisation de l’application
21 octobre 2023

Good application. No more paypal blockages. Very responsive support. Thanks to Vijaya for its quality of service. I highly recommend

EducMinds
Royaume-Uni
3 mois d’utilisation de l’application
13 décembre 2023

Great app and great support.
Vijaya replied right away and helped me through my issues very efficiently.

Smooth Haircare
Royaume-Uni
Environ une heure d’utilisation de l’application